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Dhia Delvia

Dhia Delvia

Customer Satisfaction Specialist

Talenta
Jakarta, JakartaAnggota sejak 1 Juni 2024
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Tentang

A recent graduate from Marketing Management, started my career as an Customer Service Officer at PT Bank Central Asia Tbk. I am highly motivated to constantly grow professionally. I am a fast learner and easy to adapt person. I am looking forward to build my career, implement my skills, and knowledge. I am open to work and discuss about the jobs offers.

Pengalaman

PT Bank Central Asia Tbk, Jakarta Selatan :

  • Build and maintain customer relationships.
  • Providing information abount bank products and services to potential clients.
  • The ability to make calculations quickly and accurately.
  • Identify customer needs and refer customers to appropriate banking services and specialists.
  • Became the top 3 AIA marketers in June 2023.

Pendidikan

Bachelor’s Degree in Marketing Management Trisakti School of Management:

  • Building marketing key messages.
  • Learned about topics such as marketing analytics, customer relationships, social media, and e-commerce marketing
  • Experience with qualitative and quantitative data analysis.
  • Graduated with honours predicate.

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