Ega Setiawan

A highly motivated Sales & Marketing Professional with more than 8 years of experience in B2B and B2C sales, business development, customer relationship management (CRM), and strategic marketing. Experienced in identifying market opportunities, acquiring new customers, managing key accounts, negotiating business agreements, and handling end-to-end sales processes. Possess excellent communication, analytical thinking, and problem-solving skills with a strong commitment to achieving sales targets while maintaining long-term customer relationships.

Retail Engagement Executive at PT. HM Sampoerna Tbk. (2022 – Present) • Managed retail engagement activities. • Strengthened retailer relationships. • Ensured product availability across outlets. • Executed trade marketing programs and retail activation. • Built strong relationships with retailers to support sales growth.

Project Lead at UD. SH Putra (2022 – 2023) • Lead project planning and implementation. • Coordinated internal teams and project schedules. • Ensured project completion according to agreed timelines. • Supervised project execution and maintained quality standards. • Communicated project progress with stakeholders.

Marketing Executive at PT.

Astra

Daihatsu (2024-2025) • Identified customer needs and recommended suitable Daihatsu vehicle products.

• Conducted product knowledge and vehicle demonstrations.

• Built strong relationships with prospective and existing customers.

• Negotiated pricing, financing options, and purchasing agreements.

• Managed customer database and performed regular follow-up activities.

• Coordinated vehicle delivery and administrative documentation.

• Provided excellent after-sales service to increase customer satisfaction and loyalty.

• Achieved monthly sales targets through prospecting, networking, and customer referrals.

Marketing Executive – Business Development at PT.

Supracor

Sejahtera (2025 – Present) • Developed new B2B business opportunities by targeting manufacturing companies utilizing computerized industrial systems.

• Conducted customer needs analysis to determine box dimensions, material specifications, and quality standards.

• Coordinated with production and quality assurance teams to ensure products meet customer requirements.

• Managed end-to-end sales processes from prospecting, quotation, negotiation, production coordination, delivery, after-sales service, and payment collection.

• Handled customer complaints by coordinating effective solutions with internal departments.

• Built and maintained long-term relationships with manufacturing clients to support business and sustainable partnerships.

• Strengthened expertise in industrial marketing and customer relationship management.

Marketing Executive at CV. Satu Keluarga (2019 – 2021) • Developed marketing strategies. • Maintained customer relationships. • Increased product sales through direct marketing. • Handled customer inquiries and negotiations.

Internship at PT. Terminal Teluk Lamong (2017-2018) • Assisted operational activities. • Supported administrative and logistics processes.

Researcher at Centre for Strategic and International Studies (CSIS) (2017) • Assisted qualitative research projects. • Conducted interviews and data collection. • Compiled analytical reports.

Researcher at PT. Lentera Manunggal Indonesia (2017) • Conducted field surveys and market research. • Collected and analyzed research data. • Prepared reports for clients.

Front office boy at Surabaya Dyandra Event Organizer (2016 – 2017) • Managed front office operations. • Welcomed visitors and handled administrative support. • Assisted event preparation and execution.

Bachelor of Management in Management – Airlangga University (2018)

High School Diploma – SMAN 2 Mojokarto (2013)