Farhan Walid Syah

Let me introduce myself, I am Farhan Walid Syah, an fresh graduate student with experience in various organizational activities. I am very active in the academic environment. Even though I am in a fairly intense academic environment, I still have experience in the world of work outside of campus.

One of my strengths is my ability as a Salesperson, where I have honed the soft skills of leadership, the management, as well as skills in upselling and cross-selling. I'm good at negotiation. I achieved all of these achievements while still giving primary focus to my education.

I am interested in continuing to develop myself and contribute further to the world of education and organizations. Thank you for your attention.

Sales Assistant Trainee - Part Timer at PEDRO Beach Walk Bali (2022-04 – 2022-06)

Demonstrated outstanding customer service skills by providing personalized assistance and meeting customer needs, achieving 100% user satisfaction rate.

• Skilled in inventory management, organizing and optimizing stock levels for smooth operations

Modern Trade Team Leader at Re. Juve (2022-07 – 2022-12)

Engaged in customer service in the purchasing department to ensure a positive shopping experience. Strategically organized product displays to attract customers.

• Monitored and organized stock with timely replenishment
• Analyzed daily sales reports to optimize inventory and sales strategies
• Coordinated delivery orders and purchase orders for smooth administration

Ass Team Leader at Trans Studio Mini Jember (2023-07 – 2023-12)

Oversaw customer service in the video game and vehicle operation areas to ensure a smooth experience. Managed all operational aspects, ensuring equipment functionality and safety compliance.

• Implemented up-selling and cross-selling strategies to enhance customer satisfaction and maximize sales opportunities
• Efficiently handled customer complaints to contribute to a positive environment

Sales Assistant Spv at Respiro Indonesia (2024-04 – 2024-11)

Processed customer transactions accurately and efficiently, ensuring precision in financial handling and sales recording.

• Provided excellent customer service by answering questions and managing returns or exchanges to ensure satisfaction
• Managed cash and daily reporting accurately while adhering to financial policies

S1 in Komunikasi & Penyiaran Islam – UIN KH ACHMAD SIDDIQ JEMBER (2020-02 – 2024-02)

High School in Ilmu Pengetahuan Sosial – SMAN 3 BONDOWOSO (2017-06 – 2020-05)