Florian Guillet

Naturally curious and open to others, I spent 5 years in Indonesia where I teached languages for 4 years. I developed a certain ease in relationships with all types of audiences which was confirmed during my airport experience for the last 5 years. Managing a young team at Paris main airport, I acquired strong adaptation and learning skills, as well as great professional mobility.

Cityone Since dec 2023 Paris – France Charles de Gaulle – CDG Airport Régulateur Coordinateur Opérationnel – Régulaeur // Team manager  

• Leading all teams on several terminals to ensure the smoothest experience near border controls
• Monitoring, analyzing and improving the passengers flow and adapting using various softwares (APAMS, XOVIS, Security desk, SARIA, ...) 

• Supervise, organize, and lead the management team and staff on various services 
• Ensure the quality of services provided  Reaching and adapting to the client request at any time

• Welcome, inform and orient passengers and other in the terminals 
• Ensure the safety and proper functioning of airport facilities 

• Teaching french from level A1 to B2 
• Teaching indonesian to foreigners (starter level) 
• Improving curriculum 
• Creating material used by the teaching team 

•  Working in collaboration with teachers from the Indonesian department 
• Creation of tools and documentary supports 
• Interpreting and translation.

LICENCE/Bachelor degree Université de La Rochelle / La Rochelle / 2014

Bachelor of Applied Languages – English/Indonesian Applied to Economy and Law 2 student exchange (1 semester each) at UNPAD Bandung, Indonesia