Hendy .

Creative professional with 6+ years of experience across photography, graphic design, client relations, and independent project development, backed by a Bachelor's degree in Information Systems. Experienced in taking projects from concept to execution, building strong client relationships, and adapting to fast-paced environments. Most recently developed and launched Suguru, an independent ramen pop-up, gaining hands-on experience in product development, purchasing, operations, branding, and customer engagement.

Now focused on building a long-term career in the F&B industry through a Management Trainee role, bringing a creative mindset, strong communication skills, and a continuous drive to learn and grow.

Founder and Project Lead at Suguru (2026-01 – 2026-03)

• Conducted approximately one year of product R&D before moving into full execution and launch.
• Planned and coordinated a two-week ramen pop-up, serving over 150 customers.
• Managed purchasing, ingredient sourcing, operational preparation, supplies, and launch execution.
• Developed branding and promotional materials, including social media content, name cards, and product photography.
• Used customer and peer feedback to refine products and improve the overall customer experience.

Photographer at Yaji Studio (2022-12 – 2025-12)

• Managed client relationships independently from initial consultation and scheduling through the photography session.
• Discussed concepts, confirmed schedules, followed up with clients, and adjusted plans when circumstances changed.
• Handled unpredictable situations while maintaining client expectations and service quality.
• Balanced creative delivery with client communication, preparation, scheduling, and real-time problem solving.

Assistant Photographer | Photographer at Novio Photografia (2020-12 – 2022-12)

• Supported wedding clients with attire selection, preparation, logistics, and on-site assistance.
• Progressed into a Photographer role with greater responsibility for client service and photography execution.
• Worked in high-pressure, time-sensitive wedding environments where communication, responsiveness, and attention to detail were essential.

Graphic Designer at Universitas Internasional Batam (2019-09 – 2020-05)

• Created promotional and communication materials for university-wide needs across multiple academic departments.
• Produced social media graphics, banners, and other promotional materials while managing requests from all departments.

Bachelor of Information Systems in Information Systems – Universitas Internasional Batam (2018 – 2022)