Isimeli Averia

Motivated and detail-oriented IT and Cybersecurity professional with hands-on experience in endpoint security, network monitoring, vulnerability assessment, and incident response. Proven track record supporting enterprise IT infrastructure across field deployment and system support roles. Holds multiple cybersecurity certifications from Google and Abertay University, including Foundations of Cybersecurity, Security Risk Management, and Cybersecurity Governance & Policy.

Actively seeking an entry-level Cybersecurity Analyst or SOC Analyst position.

IT Field Engineer - Fujitsu - UK-Wide

(2024-10 - 2025-11)

• Supported UK Post Office infrastructure modernisation — covering network security, hardware deployment, and secure data handling
• Deployed and configured Fujitsu endpoints across 100+ Post Office sites, ensuring secure and compliant rollout
• Diagnosed and resolved Cisco router issues to maintain network uptime and continuity
• Managed incident tickets and escalated issues following ITIL-aligned support processes
• Enforced chain of custody protocols for sensitive hardware and data, maintaining audit trails and compliance

System Support Engineer - MHT Technology - Richmond

(2024-01 - 2024-10)

• Delivered 1st and 2nd-line technical support to international clients across hardware, software, and security incidents
• Triaged and resolved support tickets covering application errors, OS faults, and configuration issues within SLA
• Performed Windows OS installs, patch management, and software updates to reduce endpoint vulnerability exposure
• Analysed Windows Event Logs to identify root causes, supporting incident response and security diagnostics
• Provided remote desktop support, securely accessing and resolving client systems with minimal disruption
• Escalated security anomalies and recurring incidents to security teams with full documentation

Vehicle Specialist (Corporal) - British Army - UK

(2024)

• Maintained operational readiness of front-line military vehicles, managing logistics, technical documentation, and equipment security
• Completed linguistic studies in MSA Arabic, enhancing capability for OSINT and threat intelligence roles
• Supervised junior personnel, applying First Line Management principles (CMI Diploma)

Cybersecurity Governance & Policy; Open-Source Intelligence - Abertay University

Certificate in Systems & Networking - PC Operating Systems, Hardware, Networking, Remote Technologies - Cerco Ltd. (2025)

Linux Fundamentals; Networking Fundamentals; Desktop Analyst - WYWM

Diploma in First Line Management - Chartered Management Institute (CMI)