Issa McKnight

Delivered polished food and beverage service in luxury event environments, maintaining a professional and attentive guest experience. Supported formal dinner service, including serving, clearing, and coordinating smoothly with the service team. Passed hors d’oeuvres and desserts with strong presentation, timing, and attention to dietary or guest requests.

Event Caterer at Canard Catering (2025-11 – Present)

• Delivered polished food and beverage service in luxury event environments, maintaining a professional and attentive guest experience.
• Supported formal dinner service, including serving, clearing, and coordinating smoothly with the service team.
• Passed hors d’oeuvres and desserts with strong presentation, timing, and attention to dietary or guest requests.
• Assisted with event setup and cleanup while following captain direction and maintaining high standards of organization and cleanliness.

Junior Creative Strategist/Project Manager at 3 Second Media (2023-11 – 2026-09)

• Developed brand-aligned captions and community responses, using AI tools to refine tone and messaging.
• Created and directed talking-head, trend-driven, and client content shoots for targeted audiences.
• Researched trends across Instagram, TikTok, X, YouTube, and Facebook; scheduled content for fast turnaround.
• Collaborated with a global remote team and used Canva, Google Workspace, ClickUp, Meta tools, and Instagram/TikTok Shops.

Operations Supervisor at Summer Snow (2016 – 2026)

• Managed continuous customer orders in high-volume, fast-paced environments for shifts exceeding four hours.
• Coordinated schedules for eight employees across two locations and supported smooth daily operations.
• Delivered responsive customer service by resolving concerns and performing accurate cash and order calculations.
• Created weekly Instagram, TikTok, and Facebook content while safely preparing shaved-ice ingredients and handling supplies up to 50 lbs.

Brand Ambassador at Altar’d State (2023-10 – 2024-02)

• Delivered friendly, personalized customer service on the sales floor by assisting shoppers with product selection, sizing, and styling needs.
• Maintained fitting rooms by organizing merchandise, returning items to the floor, and creating a welcoming shopping experience.
• Operated the cash register accurately, processed purchases and returns, and handled customer questions professionally.
• Supported inventory and merchandising tasks, including replenishing displays, organizing stock, and locating requested items for customers.

Bachelor of Fine Arts in Music Dance Theater – Brigham Young University (2018 – 2023)