
Jefri Adi
Technical Support Engineer
Sewa orang ini
Kirim tawaran pekerjaan langsung ke kandidat ini
Tentang
I Have enthusiasm to be part of telecommunication industry. I have more than 8 years experience in telecommunication project with multi vendor or telecommunication company. I am open for new opportunity and ready to proceed with new experiences.
Pengalaman
Technical Support Engineer at PT Telkomsel (2025-10 – Present)
- Manage Trouble ticket FTTH indihome customer.
- Create daily Fullfilment and Assurance report.
- Reporting Telkomsel Event after site implementation.
- Join onsite troubleshoot telkomsel tower.
Mechanical Engineer at PT Telkom Property (2024-11 – 2025-10)
- Monitoring and maintenance power equipment (UPS,Rectifier,PAC,Battery).
- Support Vendor activity at telkomsel network room.
- Daily & Monthly report activity at telkomsel kotabaru.
Transmission Engineer at PT China Comservice Indonesia (2020-11 – 2024-05)
- Monitoring and troubleshooting Huawei XL LRAN transmission network.
- Analyzing degradation, utilization & packet loss regarding capacity/quality issue and make justification to performance team.
- Assessment end to end transport regarding congestion due to capacity or quality issue via Cacti or TWAMP measurement.
- Support HQ activity (TX Mute, Freq Adjustment).
RF Engineer at PT Intisel Prodaktifakom (2019-12 – 2020-11)
- Reporting and monitoring Drive Test team to perform QSSV and FSSV report.
- Pre Launching Optimization, Integration Newsite 4G, Preparing Script neighbors, feature, parameter config and license distribution for newsite 4G using U2000.
Site Engineer at PT Kencana Mandiri Sejahtera Telecom (2019-01 – 2019-12)
- Huawei BTS & Microwave Commisioning, integration, Troubleshoot.
- Installation quality controller.
- Acceptance test procedure (ATP) requirement.
- Join Troubleshoot with cross platform regarding onsite installation.
Junior Radio Network Optimization at PT Lintas Media Telekomunikasi (2016-01 – 2018-12)
- Create and audit Neighbour and Parameter 2G/ 3G / 4G.
- Maintained KPI status and site alarm.
- Coordination with RNO team to get best site performance such as running CR and audit site relation.
- Support HQ Activity (GFR LTE, VVIP site integration).
Technical Support at PT Telkomsel (2014-01 – 2015-12)
- Performing Network Monitoring PS or CS via relevant monitoring program such as Cacti.
- Ethernet cable, Fiber Optic installation, E-1 transmission cable in R99 NE.
- Performing First Level troubleshooting on system and network and diagnosing and solving hardware or software faults such as R4 Network Element modul in MSS, MGW, Gateway.
- Database Creation in MSS via XSHELL, secure CRT or relevant software.
Pendidikan
Bachelor Degree in computer science – STMIK Amikom, Yogyakarta (2009-07 – 2013-08)




