Leonardo Robroy

Jr. Functional Consultant at Trusta Technologies (2023-12 – Present)

Gather business requirements from clients and translate them into functional ERP solutions.
Participate in end-to-end ERP implementation projects using Odoo and Microsoft Dynamics 365 Business Central/NAV.
Analyze clients business processes and recommend system configurations to improve operational efficiency.
Configure and implement ERP modules including Inventory, Payroll, Purchasing, Sales, and Point of Sale (POS).
Collaborate with technical consultants to define customizations, troubleshoot issues, and ensure successful solution delivery.
Execute User Acceptance Testing (UAT), validate business requirements, and coordinate issue resolution.
Deliver end-user training, system demonstrations, and knowledge transfer sessions to help clients maximize ERP adoption.
Prepare functional documentation, user manuals, business process flows, configuration documents, and testing scenarios.
Support multiple implementation and support projects simultaneously while maintaining communication with clients regarding project progress and issue resolution.

Marketing Associate at PT Sinar Kenanga (Davines Indonesia) (2022-11 – 2023-11)

Conducted market research and competitor analysis to support marketing strategies.
Assisted in planning and executing promotional campaigns to increase brand awareness.
Managed and maintained company social media platforms.
Monitored campaign performance and prepared analytical reports to improve marketing effectiveness.
Collaborated with cross-functional teams to ensure successful campaign execution.

Social Media Specialist at Hexa Marketing Agency (2022-06 – 2022-08)

Created content planning every month.
Maintained Social Media Clients.
Created engaging social media content to improve audience engagement.
Assisted in the creation of visual creative brief to build visually appealing contents.

Business Development Intern at PT Lintas Mitra Perkasa (AsiaCommerce) (2021-10 – 2022-01)

Assisted in lead generation efforts by identifying and qualifying potential leads through online research, social media, and networking events.
Supported in building and maintaining relationships with potential client for contribute effective communication strategies.
Assisted in the development of business proposals, presentations, and pitches to showcase the company's services.

KOL Specialist at CV Common Production (Commongoods.id) (2020-12 – 2022-10)

Administrator at CV Common Production (Commongoods.id) (2020-12 – 2022-10)

Managed Shopee, Tokopedia and TikTok Shop for the clothing line.
Managed communication in business applications (Shopee, Tokopedia, Website) to receive and process sales minimal 100 orders per day.
Resolved customers complaints to maintain good relationship between brand and customers.

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