Mediana Dwi

Diploma (D3) graduate in Informatics Management (2017) Content Operations Associate with 4+ years of experience in product data management and validating product information in accordance with established SOP. Experienced in cross-functional collaboration to ensure data accuracy and improve operational efficiency. Highly detail-oriented with strong analytical skills in managing and processing data.

Content Operations Associate at PT Allofresh (2024-12 – Present)

• Ensured 98%+ accuracy of stock data through daily monitoring and validation
• Collaborate with warehouse and logistics teams to synchronize stock in real time
• Validate product and stock data to maintain data quality
• Generate daily and weekly reports on stock status, product movement, and availability
• Coordinate with IT teams to resolve technical issues related to stock data
• Identify and resolve data discrepancies that may impact user experience
• Support product catalog and promotional content management based on stock availability

Progress Advisor at Bimbingan Alumni UI (2023-03 – 2024-02)

• Assess student learning needs and challenges· Help tutor with effective teaching strategies
• Develop customized tutoring plans based on individual needs
• Monitoring student progress and adjust plans as needed
• Address any learning or motivational challenges
• Communicate students learning progress to their parents

Content Analyst Operation at PT. Shopee International Indonesia (2019-09 – 2022-10)

• Responsible for monitoring content (product, category, and report)
• Update catalogue which consist of photo, specifications, and market price
• Classify products into several categorizations and ensure that products fall into the right ones
• Do quality control for each product that is uploaded by the seller\
• Ensure that there no illegal and/or prohibited products according to Shopee SOP

Bancassurance Specialist at PT. BNI Life Insurance (2018-08 – 2019-05)

• Make sales plans and carry out sales activities for Life Insurance (traditional products and unitlink products). Build good relations with internal and external parties. Understand the fund fact sheet in order to provide unit linked investment recommendations according to the customer's risk profile.

Administration at Lamonte shop (2017-11 – 2018-03)

• Online Shop Serving customer complaints
• Providing information to customers regarding the availability of goods

Associate Degree (D3) in Management Informatics – Gunadarma University (2014 – 2017)