Mohammad Kamal
Administration | Customer Support | Data Management | Leadership
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Tentang
A personable, detail-oriented, multilingual person utilizing extensive experience providing exceptional support and ensuring projects are completed on time and with extreme confidentiality. Exceedingly accurate and organized with the ability to perform scheduling, reception, meeting planning, accounting, data entry and document preparation, while creating a warm, welcoming environment for clients. Strive in fast-paced environments performing regular and recurring duties simultaneously with minimal supervision.
Self-starter with excellent oral and written communication skills. Proven team player with the ability to work with people at all levels of a corporation.
Pengalaman
Private Investigator – All Locations (NYC) / Investigator at Tiger Security Services (2026-01 – Present)
- Conducted detailed field investigations, surveillance, witness interviews, and neighborhood canvasses for civil and insurance-related cases.
- Identified and documented potential witnesses, surveillance cameras, accident locations, and other relevant evidence.
- Obtained statements from involved parties, business owners, security personnel, and law-enforcement officers.
- Prepared clear, accurate, and professional investigative reports summarizing findings, photographs, interviews, and evidence.
- Reviewed accident reports, claim documents, public records, and case materials to verify facts and develop investigative leads.
Armed Security Guard – All Target Locations (NYC) / Armed Guard/Asset Protection at Macks Security (2025-01 – 2026-01)
- Conducted visible armed patrols and maintained a strong security presence to deter theft, violent incidents, and disorderly conduct.
- Monitored entrances, exits, and sales floors to prevent shoplifting, organized retail theft, and internal loss.
- Responded swiftly to security incidents, disturbances, and emergencies, coordinating with NYPD and store management as needed.
- Performed bag checks, access control, and crowd monitoring during peak hours and special events.
- Enforced company policies and New York State security regulations while maintaining professional customer service standards.
Police officer / FTO Officer/Counterterrorism Specialist at NYPD (2017-01 – 2025-01)
- Assisted people with emergency management such as fire rescue, hurricane and disaster assistance
- Taught community about neighborhood awareness with crime and other related activities
- Initiated gang and community initiative for better neighborhood relationship with the local community members
- Helped new officers with Understanding new Penal law and VTL (Vehicle Traffic Law)
- Conducted counterterrorism intelligence gathering, analysis, and threat assessments related to domestic and international terrorism.
- Monitored and evaluated suspicious activity reports (SARs) to identify potential extremist threats and vulnerabilities.
Manager at Convenience Brokerage and Tax Services (2010-01 – 2017-01)
- Oversaw day-to-day operations of tax preparation and insurance brokerage services
- Managed client accounts, ensured compliance with NY State insurance and tax regulations
- Increased customer retention through personalized financial service solutions
- Trained and supervised staff in customer service, tax filing, and insurance documentation
Sales Manager at Sameen Food Corporation (2007-01 – 2010-01)
- Promoted to Sales Manager, exceeded all expectations interacting with various types of customers.
- Professionally managed all the bills and expenses for the corporation.
- Responsible for training new employees and ensuring continual increases in performance.
- Delivered excellent support skills to clients/customers and strictly adhered to all company policies and procedures.
Pendidikan
Master in Science in Education and Special Education 1-6 – Touro College School of Education (2025-01)
Master in Arts in Criminal Justice – John Jay College of Criminal Justice (2021-01 – 2025-01)
Bachelor of Arts in Education (1-6) and Children and Youth Studies – Brooklyn College (2013-01 – 2013-01)



