Muhammad Saiful Mujib

Highly motivated Quality Technician with over 7 years of experience in manufacturing quality assurance, including roles in inspection, auditing, and team leadership. Proven ability to implement operational standards, conduct root cause analysis, and ensure product compliance with quality standards and client requirements. Adept at coordinating between internal teams, vendors, and laboratories to resolve testing issues and drive continuous improvement.

Seeking to leverage expertise in quality management systems and defect reduction to enhance manufacturing output at a dynamic organization.

Quality Technician at The Marketing Store Worldwide (Asia) Ltd. (2025-06 – Present)

• Executed all phases of inspection and sampling, including pre-shipment inspection (FRI), in-process production checks, and client sample reviews.
• Performed in-process and system audits at supplier facilities to verify compliance with production agreements.
• Monitored the implementation of quality corrective action plans at supplier sites to enhance product quality during mass production.
• Facilitated coordination among various internal and external stakeholders to address testing issues and ensure technical alignment.
• Established operational standards to ensure high-quality manufacturing output.
• Managed material suppliers and ensured their adherence to client quality requirements.
• Delivered training to vendors and suppliers on international standards and regulations for toys, as well as specific client requirements.
• Collaborated with internal teams, vendors, suppliers, and laboratories on testing matters and provided support for ad-hoc investigations into test results or failures.

Supervisor Quality at PT. VOK Electrical Appliance Indonesia (2025-03 – 2025-06)

• Oversaw and directed In-Process Quality Control (IPQC) and Outgoing Quality Control (OQC) operations.
• Orchestrated training and mentoring initiatives for team members, cultivating a skilled and high-performing group.
• Supervised staff and enforced stringent standards to ensure consistent safety protocols.
• Analyzed performance reports to refine manufacturing department strategies.
• Instituted operational standards to guarantee high-quality manufacturing output.
• Instructed the QC team on understanding international standards and regulations, as well as specific client requirements.
• Facilitated collaboration among internal teams, vendors, suppliers, and laboratories concerning testing issues and supported investigations into test results or failures.

Quality Team Lead at PT. Borine Technology Indonesia (2022-10 – 2025-03)

• Directed and supervised In-Process Quality Control (IPQC) and Outgoing Quality Control (OQC) activities.
• Ensured products consistently met company quality standards, customer specifications, and all applicable regulatory requirements.
• Executed root cause analysis for non-conforming (NG) products and coordinated corrective and preventive actions (CAPA).
• Developed, evaluated, and improved Standard Operating Procedures (SOPs), Work Instructions, and Quality Standards.
• Analyzed defect trends to implement continuous improvement programs aimed at enhancing process quality and efficiency.
• Compiled data and provided support for internal and external audit processes.
• Coached, developed, and evaluated the performance of the QC team to achieve company quality targets.

Quality Auditor at Ningbo Borine Electric Appliance Co. Ltd (2024-05 – 2024-08)

• Observed operations to verify workflows and processes complied with safety regulations.
• Closely monitored operations to ensure workflows and processes adhered to safety regulations.
• Prepared and submitted comprehensive reports to supervisors regarding product malfunctions and recommended corrective actions.
• Conducted rigorous quality assessments to confirm products met the company's high-quality standards.
• Investigated and flagged product and production defects by meticulously examining sample products and manufacturing processes.

Quality Inspector at PT. Muliapack Gravurindo (2015-11 – 2022-10)

• Functioned autonomously when liaising with specific business areas.
• Executed scheduled inspections for plastic printing with a high degree of accuracy and efficiency.
• Inputted critical inspection process metrics to facilitate trending and monitoring.
• Verified that incoming materials and production products met specifications prior to approving deliveries.
• Inspected printed plastic rolls (PE, PVC, PET, V-MPET, Aluminum foil, LDPE, etc.) to ensure thickness, width, length, and weight conform to established standards.

Bachelor Degree in Computer System Engineering – UNIVERSITAS STEKOM - SEMARANG (2014-06 – 2022-09)