Muslim Prabowo

IT operations professional with 15+ years of experience across ISP and hospitality environments, with a strong focus on practical system improvement and business alignment. Experienced in evaluating systems beyond technical implementation balancing cost, scalability, and operational impact to avoid unnecessary complexity. Proven ability to stabilize operations, improve system reliability, and support business growth through practical and sustainable technology decisions.

Operational Manager at PT Infonet Nusa Solusindo (2024-03 – Present)

Lead ISP operations with focus on aligning technical execution with business growth and service reliability

• Lead ISP operations with focus on aligning technical execution with business growth and service reliability
• Evaluate infrastructure and operational processes to improve efficiency without adding unnecessary complexity
• Drive practical improvements balancing performance, cost, and scalability
• Act as a bridge between technical teams and business needs, ensuring decisions are realistic and sustainable

IT Manager at PT. Desa Wisata Indonesia (Dusun Semilir & Dusun The Villas) (2019-01 – 2024-02)

Part of pre-opening team, responsible for setting up IT systems and ensuring operational readiness before launch

• Part of pre-opening team, responsible for setting up IT systems and ensuring operational readiness before launch
• Established core IT systems and processes to support daily operations in a newly launched hospitality environment
• Managed end-to-end IT operations across hospitality environment, ensuring stable and efficient system performance
• Defined IT approach based on business needs, prioritizing usability, cost efficiency, and operational continuity
• Led IT team with focus on problem-solving, adaptability, and execution under real operational constraints
• Established structured processes for system stability, security, and issue handling
• Evaluated and implemented solutions with consideration of ROI rather than adopting unnecessary complexity

Project Manager at PT. Etos Global Sarana (2018-01 – 2019-01)

Delivered IT projects with focus on practical execution and cost control

• Delivered IT projects with focus on practical execution and cost control
• Balanced project scope, timeline, and resources to ensure sustainable delivery
• Coordinated stakeholders and ensured alignment between technical implementation and business expectations

M2M Network Operation at PT. Akses Karya Dinamika (2015-05 – 2017-12)

Maintained reliable network operations with focus on stability and performance

• Maintained reliable network operations with focus on stability and performance
• Analyzed and resolved system issues with practical troubleshooting approach

Radiolink Engineer at PT. Velo Networks (2015-01 – 2015-05)

Supported network deployment with attention to quality and cost efficiency

• Supported network deployment with attention to quality and cost efficiency

VSAT Engineer at PT. Pasifik Satelit Nusantara (2011-01 – 2015-01)

Delivered high-availability network support through effective installation and maintenance

• Delivered high-availability network support through effective installation and maintenance
• Reduced operational disruptions through efficient remote troubleshooting

VSAT Engineer at PT. AJN Solusindo (2010-01 – 2011-01)

Executed satellite network setup and maintenance with consistent performance standards

• Executed satellite network setup and maintenance with consistent performance standards
• Maintained consistent network uptime and implemented effective remote troubleshooting techniques

Internship Student Program at PT. Pasifik Satelit Nusantara (2008-01 – 2009-01)

Gained hands-on industry experience and enhanced team collaboration in a corporate tech environment

• Gained hands-on industry experience and enhanced team collaboration in a corporate tech environment

Bachelor's Degree in Information Technology – Budi Luhur University (2016)