Enterprise Data Protection | Backup, Archive & DR Solutions Section Head - Telecom Egypt - Giza, Egypt
(2021-09)
- Designing and implementing Commvault-based backup solutions that meet the needs of the organization.
- Managing a team of backup engineers, including assigning tasks, setting goals, and providing guidance and support to ensure that the team is performing at a high level.
- Maintaining documentation related to backup systems, including standard operating procedures, backup schedules, and backup reports.
- Managing backup projects, including planning, design, implementation, and testing.
- Responsible for managing relationships with backup solution vendors, including evaluating new products and negotiating contracts.
- Developing and implementing disaster recovery plans for backup systems, including identifying critical data and systems, establishing recovery time objectives, and ensuring that disaster recovery procedures are regularly tested.
- Ensuring that backup solutions comply with relevant regulations and standards, including data protection regulations and industry standards.
- Generating reports and conducting analysis on backup system performance, including identifying trends, making recommendations for improvements, and providing regular updates to stakeholders.
Enterprise Data Protection | Backup, Archive & DR Supervisor - Telecom Egypt - Giza, Egypt
(2018-12 - 2021-10)
- Responsible for Data Protection solutions architecture design, installation, configuration, and administration in mission-critical production environments.
- Performing infrastructure deployment and capacity expansion to deliver managed services.
- Responsible for Execution of engineering projects including project planning and management, creation of design specifications, and completion of project tasks to agreed milestones.
- Assisting in the creation of proposals that address current and evolving Customer requirements.
- Managing backup environment where more than 3000 servers, 10 Storage media servers and average daily data backup size is more than 2 PB.
- Solid Expertise in Commvault and EMC Networker installation, configuration, maintenance, and disaster recovery working on Data Domains / DDBoost including configuration, maintenance, performance tuning, and replication.
- Responsible for Backup Systems architecture and capacity management.
- Providing third/fourth level escalation support for the Managed Hosting Services.
- Responding to Escalations from the command center, resolving issues, and executing changes in a timely manner.
- Manage crisis situations and bringing them to a satisfactory closure.
- Perform rigorous testing on the new technology apps to make sure all scenarios are considered in backup and recovery.
- Expert knowledge of data recovery processes for various platforms and databases.
- Extensive knowledge on fine-tuning of Backup infrastructure for getting maximum performance and throughput.
- Highly skilled in reviewing proposals, managing projects, providing estimates and recommending the best product solutions.
- Support sales with customer early engagement, site visits, workshops, events, and presentations.
- Performing professional services engagements for customers.
Senior Storage & Backup Engineer - Banque du Caire
(2014-12 - 2018-11)
- Managing over 200 TB on IBM Shark storage.
- Administration tasks in IBM DS8300 and DS8700.
- Installing and Configuring EMC Storage VNX-5400.
- SAN Zoning, creating aliases and soft Zoning Trouble shooting SAN fabric connectivity issues.
- Adding new devices/hosts to the Fabric.
- Installation, configuration, and administration of SAN Switches.
- Administering and troubleshooting HBA related issues WWN, SAN Zoning.
- Creation of Arrays, Logical Volumes (LUN) and mapping to Hosts\Host groups.
- Implement SAN Volume Controller (SVC).
- Experience in Storage Technologies like SCSI, FC, RAID, and Storage Virtualization.
- Experience with Replication/Mirroring technologies.
- Replacing faulty SFP's on SAN switches.
- Monitoring the SAN switches regular basis.
- Working on performance improvement plan for SAN.
- Regularly generating SAN Health check report.
- Upgrading SAN Switches Firmware Levels.
- Responsible for creating, managing & maintaining zones on SAN switches.
- Focusing on the creation of accurate, redundant, and high-performance data devices.
- Skilled in installing cable, fiber, power, and rack mounting equipment.
- Managing IBM TPC tool to collect data from the SAN infrastructure environment and monitor disk performance, pools, volumes & arrays.
Senior Network and Communication Engineer - Banque du Caire
(2011-10 - 2014-12)
- Designed and Implemented Cisco Nexus Platform.
- Expert in Data Center Technologies such as vPC, VDC, VSS, STP.
- Designed and Configured Nexus 7000/5000/2000 in Top of Rack & End of Row Architecture for a Scalable Production Network that supports Rack & Blade server architecture in a Multi-Tenancy environment using vPC, VDC & VRF.
- Monitor & Analyze Network Performance to detect problems and find ways to improve the Network.
- Performs analysis and diagnosis of highly complex networking problems in the Data Center Environment.
- Involved in various POC to test drive new Products/Technologies that would Value add to our Data Center Operations.
- Designed and implemented various Routing protocols such as OSPF, EIGRP, RIP, BGP across networks in multiple locations.
- Configuring and Maintaining the AAA (Authentication Authorization, and Accounting).
- Implementing security policies using ACL, Firewall, IPSEC, SSL, VPN, IPS/IDS, AAA(TACACS+ & RADIUS.)
- Installing and working on Cisco routers 800 / 1700/ 1800 / 2600 / 2800 / 3600 / 3800 series.
- Installing and working on Cisco switches C2950 / C2960 / C3560 / C3750 / ME3400 / C6500.
- Configuring VLANs / STP / RSTP / Ether channel.
- Good Knowledge with VoIP - Cisco Unified Communication Manager 8.
- Working on HP Network Node Manager (NNM).
- Working on HP Network Node Administration (NNA).
- Configuring Cisco IP phones and extensions.
- Implemented MGCP and H.323 for registration of Cisco voice gateways at remote locations with a centralized Cisco Unified Communication Manager (Call manager) cluster at the corporate location.
- Configured MGCP fallback and Survivable Remote Site Telephony (SRST).
Low-Current Telecommunication Engineer - Shaker Consultancy Group
(2011-01 - 2011-09)
- Participated in the design, design review, coordination, and approval of security, fire alarm and life safety, telecommunication networks, and other low-current systems (Audio Visual, public address, nurse call, etc...)
- Including review of submittals, coordination with other disciplines, and preparation of specifications and other technical documentation.
