Patrick Wongkraivet

Restaurant and sales professional with 8+ years of high-volume NYC hospitality experience and 5+ years of client-facing sales experience. Skilled in FOH operations, guest service, food quality awareness, allergen awareness, POS systems, staff coordination, customer issue resolution, and relationship-based selling.

Restaurant Operations & Front-of-House - High-Volume NYC Restaurants - New York, NY

(2012-01 - 2020-12)

Selected experience: Ikinari Steak, Ramen Danbo, Jaiya Thai, Gyu-Kaku Japanese BBQ, SPICE Thai, Sapporo Ramen

• Supported FOH operations across server, food runner, bar back, and shift leader roles, including guest service, POS transactions, cash handling, opening/closing, staff scheduling, and customer issue resolution.
• Maintained service quality through accurate order entry, kitchen communication, food allergy awareness, timely food delivery, upselling, and clean, organized service areas.

Automotive Sales Professional - Hyundai / Genesis Dealerships - Orlando, FL

(2020-01 - 2026-12)

Selected Dealerships: Holler Hyundai, Genesis of Central Florida, Universal Hyundai.

• Managed customer relationships, CRM follow-up, product presentations, negotiation, and high-value purchase decisions across new, pre-owned, and luxury vehicle sales.
• Achieved strong monthly sales performance while building trust, handling objections, and maintaining consistent customer follow-through.

High School Diploma - Information Technology High School (2012-01) Long Island City, NY

Certificate - Apple Hardware Coursework