Reynaldo Dimas
Business Analyst & Operations Professional
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Tentang
I am a results-driven professional with experience as business development, have gained expertise in various areas such as financial & risk management, project & performance management and strategic management. I possess strong analytical skills to derive valuable insights from diverse data sources. Additionally, I possess excellent teamwork, problem-solving, time management, and decision-making abilities.
Pengalaman
Business Operations - Indibiz Marketplace at PT Telkom Indonesia (2024-01 – Present)
- Coordinating onboarding process for external and internal digital product to be listed in Indibiz Marketplace.
- Supporting in day to day marketplace operational activities such as monitoring order and delivery, product content management, product improvement findings, dry run test and etc.
- Drafting dan updating content in Indibiz Marketplace product document aligning with the strategy from the management level.
- Collaborating with cross-functional teams to enhance Indibiz Marketplace's business processes.
Business Analyst - Indibiz Marketplace at PT Telkom Indonesia (2023-05 – 2023-12)
- Designing minimum viable product for MyIndibiz Marketplace.
- Defining business process activities and workflows for screening, partnership, onboarding, fulfillment, assurance, billing & payment, reconciliation & settlement, etc.
- Drafting "Justifikasi Inisiasi Kemitraan" that includes product roadmap, business & pricing model, cost & benefit analysis, RACI matrix, role map, rights & obligations, risk management, product terms & conditions and marketing plan.
- Creating an Operating Model Playbook for MyIndibiz Marketplace.
Business Analyst - Blockchain-Based Loyalty Point Exchange (BUMN Loyalty) at PT Telkom Indonesia (2022-09 – 2023-04)
- Developing digital products through a systematic approach of researching and testing, in accordance with the specifications laid out in a Product Requirement Document (PRD)
- Collaborating closely with legal counsel to conduct research on legal resources, as well as prepare and oversee legal documents, such as partnership agreements and product regulations
- Ensuring effective collaboration and successful outcomes by bridging communication between project partners (Ministry of BUMN, PT Garuda Indonesia, PT Bank Mandiri, PT Sarinah, PT KBI, and Perum Peruri)
- Organizing non-technical aspects in preparation for the Pilot Project activities such as product terms & conditions, user manual, campaign material, feedback questionnaire, etc.
Pendidikan
Master of Business Administration in Business Administration – Bandung Institute Of Technology (2020-08 – 2022-06)
Bachelor of Geophysical Engineering in Geophysical Engineering – University Of Pembangunan Nasional (UPN) "Veteran" Yogyakarta (2015-09 – 2019-12)




