Operations Lead (Livestock & Plantation) at Family-Owned Enterprise (2025-01 – Present)
- Strategic Asset Management: Drive sustainable business growth and maximize ROA through strategic planning, financial feasibility modeling, and operational excellence for livestock and plantation portfolios.
- Operational Process & SOP Engineering: Engineer and implement SOPs for maintenance, feeding, climate control, and biosecurity to maximize biological productivity and asset resilience.
- Sustainable Resource Management: Advance circular economy initiatives by converting waste into organic fertilizer and implementing eco-friendly, burn-free land preparation.
- Financial & Supply Chain Oversight: Optimize working capital and inventory stability through precise cash flow projections, granular COGS analysis, and strategic vendor network expansion.
- Regulatory & Compliance: Ensure 100% statutory compliance and mitigate legal liabilities by directing all corporate licensing and administrative requirements.
Operations Manager (Transportation & Logistic) at PT Express Transindo Utama, Tbk. (2019-01 – 2024-12)
- Strategic Revenue & Demand Management: Optimized fleet deployment by analyzing market demand and seasonal trends to maximize unit availability and cost-efficiency.
- Business Development & B2B Partnerships: Expanded corporate client portfolios and secured long-term revenue through end-to-end contract management and high-quality service standards.
- Sales Team Leadership: Exceeded revenue targets by leading sales teams through strategic planning, data-driven analysis, and proactive CRM.
- Business Process Improvement: Applied Lean Six Sigma to minimize vehicle breakdown rates, maximizing fleet utilization and reducing maintenance lead-times.
- SOP & Service Quality: Enhanced service quality and reduced customer complaints by systematically restructuring operational SOPs to eliminate non-value-added activities.
- Driver Management: Mitigated bad debt and improved service quality by optimizing recruitment, shift scheduling, and fuel/payroll cost controls.
- Strategic Fleet Asset Management: Maximized asset uptime and extended equipment lifespan through data-driven preventive maintenance and root-cause resolution.
- HSE & Regulatory Compliance: Enforced comprehensive HSE policies and hazardous waste (B3) management, ensuring 100% alignment with statutory regulations.
- Warehouse & Inventory Control: Achieved 99% data accuracy in spare parts inventory through rigorous classification and audit processes.
- General Affairs & Compliance: Maintained 100% regulatory compliance with zero transport permit delays by overseeing all administrative and legal licensing.
Internal Audit Manager (Transportation & Logistic) at PT Express Transindo Utama, Tbk. (2018-01 – 2019-12)
- Risk-Based Audit Plan: Strengthened corporate governance and mitigated operational risks by implementing annual risk-based audit plans across all national branches.
- Fleet & Workshop Operational Audit: Reduced operational leakages and boosted maintenance labor efficiency by 15% through systematic audits of dispatching, odometer tracking, and fuel consumption.
- Inventory & Procurement Audit: Safeguarded profitability and minimized dead stock by auditing spare parts procurement and investigating inventory variances to mitigate fraud risks.
- Revenue Collection Audit: Optimized revenue collection flows by evaluating daily driver deposits and strengthening controls over accounts receivable.
- Audit Reporting & Compliance: Delivered independent reports with critical findings and corrective action recommendations directly to the Board of Directors and Audit Committee.
Process Improvement Manager (Transportation & Logistic) at PT Express Transindo Utama, Tbk. (2017-01 – 2018-12)
- Core Process Alignment: Ensured nationwide operational consistency and policy compliance by standardizing core ground transportation processes across all branch offices and fleet pools.
- Fleet Operations Efficiency: Enhanced on-time departures and fleet coordination by redesigning management workflows for reservation and dispatch scheduling.
- Driver Lifecycle Integration: Mitigated bad debt risks and optimized driver efficiency by implementing a comprehensive lifecycle system, including standardized recruitment, tracking, and deposit flows.
- System Integration & KPI: Facilitated seamless third-party application integration and measured SOP compliance through comprehensive business process mapping and new operational KPIs.
Assistant Business Process Analyst Manager (Property & Real Estate) at PT Lippo Cikarang, Tbk. (2016-01 – 2017-12)
- Payment Flow & Fintech Integration: Automated daily transaction reconciliation and accelerated financial closing cycles by integrating the OVO payment gateway with internal billing systems.
- Customer Service Optimization: Improved complaint resolution (SLA) for residents by restructuring service workflows and establishing clear utility escalation matrices.
- Facility & Utility Management: Spearheaded operational excellence for Water Treatment Plants (WTP) by standardizing SOPs, ensuring 100% regulatory water quality compliance, and optimizing utility revenue.
- Integrated Property & Security Management: Modernized security and facility operations by deploying RFID-automated access and leading end-to-end UAT for integrated property platforms (CRM, e-payment, and project management).
Financial System Analyst (Distribution, Hospitality & Manufacturing) at PT Gramedia Multi Utama (2011-01 – 2016-12)
- Financial Reporting & System Mapping: Automated General Ledger processing and achieved real-time financial visibility by building robust data mapping between operational and accounting systems.
- Supply Chain & Distribution Optimization: Minimized financial leakage and enhanced output efficiency by re-engineering print media distribution workflows.
- Operational Readiness (Hospitality): Spearheaded pre-opening operations for Hotel Santika & Amaris by institutionalizing SOPs, financial policies, and service guidelines to ensure seamless asset commissioning.
- Operational Readiness (Manufacturing): Led infrastructure and system deployment for Metaform Paper Packaging, optimizing material yield via Microsoft Dynamics AX implementation and trimming loss control SOPs.
- ERP & UAT Leadership: Mitigated post-launch risks and achieved zero critical defects by leading UAT validation for custom IT platforms.
- Logistics & Supply Chain Transformation: Orchestrated end-to-end transformation of distribution processes by deploying SAP (MM/SD) modules, resulting in optimized inventory accuracy and reduced cycle times.
