Siti Rahmi

Hi, I'm Siti Rahmi. You can call me Amy. 👋

I'm an Operations & Project Manager passionate about helping businesses build efficient operations, deliver successful projects, and create scalable systems that support sustainable growth.

With 15+ years of experience, I've led operations across agri-tourism (Retreat Operations & Business Manager), F&B (Restaurant Manager), fashion retail (Store Manager), hospitality and wellness, education administration, and remote multi-client consulting. I don't specialize in one industry; I specialize in helping businesses run more smoothly, regardless of their industry or stage of growth.

What I bring to every role:

• Designing and improving operational systems, SOPs, workflows, reporting, and team structures

• Leading, coaching, and collaborating with cross-functional and multicultural teams

• Managing multiple projects and stakeholders while maintaining quality and meeting deadlines

• Applying Lean Six Sigma principles to improve efficiency, reduce waste, and drive continuous improvement

• Leveraging AI tools, including ChatGPT, Claude, and Notion AI, to streamline operations and enhance productivity

• Achieved a 98% client satisfaction rate across 6+ years of multi-industry client engagements

• Contributed to US$32,000+ in client-side revenue through coordinated operations and campaign execution

• Reduced operational turnaround time by 40% through SOP redesign and workflow optimization

• Maintained 100% on-time project delivery while managing multiple clients and concurrent initiatives

Combined with my Lean Six Sigma Yellow Belt, Mini-MBA, and Digital Marketing background, I bring both hands-on operational experience and a continuous improvement mindset to every organization I support.

Based in Bali and fluent in English and Indonesian, I'm open to opportunities across hospitality, retail, wellness, professional services, startups, SMEs, and other industries where operational excellence and effective project delivery can create meaningful business impact.

If you're looking for someone who can optimize operations, lead projects, improve processes, and build systems that scale, I'd love to connect and learn more about what you're building.

• Lean Six Sigma Yellow Belt Certification, MF Treinamentos

• Mini-MBA in General Management, Marketing Institute Indonesia in Partnership with The University of London

• Certified Business Management Specialist, Marketing Institute Indonesia in Partnership with The University of London

• Bachelor's Degree, Universitas Negeri Gorontalo, Indonesia