Herlina Aliya

International project and business operations professional with 5+ years of experience across cross-border projects, MICE and events, recruitment, client coordination, and business operations. Experienced in itinerary planning, vendor sourcing and negotiation, interpretation, stakeholder communication, and project coordination across multicultural environments. Fluent in Japanese, English, and Indonesian, with a strong ability to translate client and business requirements into well-organized plans and effective operational execution.

ASSISTANT BRAND MANAGER at PT Pantja Artha Niaga (2026-01 – Present)

• Develop relationships with outlets through regular communication and field visits, including key hospitality accounts such as The Apurva Kempinski Bali and Grand Hyatt Bali.
• Learn and assess outlet requirements to identify potential opportunities for product placement and business development.
• Support product recommendations and account discussions across a portfolio of Japanese sake brands, including Hakkaisan and Kurosawa.

PROJECT COORDINATOR at Hodas Co., Ltd. (2025-01 – Present)

• Coordinate a photoshoot project for Runway Magazine France featuring luxury fashion brands such as Hermès and Chanel.
• Coordinate communication, scheduling, and project requirements across stakeholders.
• Provide Japanese–Indonesian interpretation and operational support throughout the project.

INTERNATIONAL MICE COORDINATOR at 8th Wave DMC (2025-01 – 2026-01)

• Coordinated 5+ international MICE and event projects in Japan with a total project value exceeding IDR 3 billion for clients including Porsche, a Los Angeles Philharmonic musician, and Boehringer Ingelheim.
• Planned and developed customized itineraries based on client requirements, including activities, schedules, and destination arrangements.
• Managed communication and coordination with clients, vendors, and internal teams throughout project execution.
• Coordinated vendor sourcing, negotiation, scheduling, and cross-border coordination to align project requirements and logistics.
• Facilitated communication across different time zones and multicultural stakeholders to ensure smooth delivery of international events and client trips.

INTERNATIONAL RECRUITMENT & MARKETING at PT Next Page Line (2023-01 – 2025-01)

• Managed recruitment and placement of 100+ Indonesian candidates for Japanese companies under the Specified Skilled Worker (SSW) and Technical Intern Training (Ginou Jisshuu) programs across industries including caregiving, restaurant & hospitality, manufacturing, and construction.
• Served as a key liaison between Japanese partner companies and Indonesian candidates throughout the recruitment process.
• Provided Japanese–Indonesian interpretation and client communication to facilitate cross-border recruitment activities.
• Managed recruitment marketing initiatives through online and offline channels to attract and engage potential candidates.
• Coordinated communication and engagement strategies to connect Japanese employers with suitable Indonesian candidates.

CUSTOMER SERVICE REPRESENTATIVE at Daishin Jitsugyo Co., Ltd. (2019-01 – 2023-01)

• Provided customer service in a Japanese restaurant environment, serving both Japanese and international customers in a fast-paced setting.
• Handled customer requests, orders, and day-to-day service operations while maintaining a high standard of hospitality.
• Developed strong Japanese communication and cross-cultural communication skills through daily interaction with customers and colleagues in a Japanese work environment.