Research Intern – PT Pupuk Kujang (December 2023 – June 2024)
- Collaborated with cross-functional teams to identify and resolve process inefficiencies, resulting in a 80% improvement in knowledge transfer and operational workflows across departments
- Developed and administered 40 questionnaires based on the APO, APQC, and KMMM Siemens knowledge management maturity model to evaluate the performance of knowledge management implementation
- Analyze data from 115+ sources to pinpoint areas of improvement in knowledge management implementation that lead to increased efficiency in knowledge utilization within the company
- Developed and implemented process improvement strategies aimed at optimizing the implementation of knowledge management and increasing effectiveness in the utilization of knowledge throughout the company
Human Capital – PT Antam Tbk (June 2023 – August 2023)
- Standardized documentation procedures and reduced process-related errors by 15%, ensuring better traceability and compliance with regulatory standards
- Led initiatives to streamline data management processes, cutting data retrieval time by 40% and improving accuracy, which contributed to a smoother operational workflow
- Collaborated with human resource managers to align people development initiatives with organizational goals on a weekly basis
- Conducted periodic records audits to result in validation and maintenance of the integrity of 200+ documents
Associate Consultant – MTI Consulting July 2022 – May 2023
- Conducted in-depth process analysis from 110+ research participants to conduct comprehensive market research, examining similar products, market trends, and consumer behavior to provide precise market recommendations for client's business development
- Provided recommendations for feature development on client's application based on data analysis and interviews with research participants to enhance customer engagement ahead of schedule
- Collaborated effectively with internal and external team members in executing consulting projects, resulting in the project being completed one month ahead of schedule
- Designed risk mitigation strategies for process implementation, reducing potential downtime by 20% and ensuring smooth execution of client projects
Product & Business Development – PT Bank Muamalat Indonesia (August 2023 – Sept 2023)
- Analyzed data to extract key insights using descriptive, multivariate, and univariate Analysis by creating data visualizations to support strategic decision-making
- Conducted market segment analysis to evaluate existing marketing strategies, identify new market opportunities, and assess campaign effectiveness
- Develop marketing strategies to expand new market segments, including campaign planning, selecting effective marketing channels, and optimizing pricing and competitive advantage
- Prepared and delivered compelling PowerPoint presentations to effectively communicate project findings, strategies, and recommendations to stakeholders
