Tri Mulato

I am a results-driven professional with over 10 years of experience in sales leaders and more than 5 years of expertise in Sales Manager, cash management leader, demonstrating a strong track record in achieving sales targets, managing cash flow, and building long-term client relationships. I am highly experienced in revenue growth strategies, sales performance analysis, and financial control processes that support sustainable business growth. I possess solid knowledge of sales strategy, SaaS & POS solution Products, receivables management, and cash flow optimization, combined with strong negotiation and communication skills.

My experience includes managing customer portfolios, improving revenue performance, ensuring smooth financial transactions, and maintaining compliance with financial and operational procedures. Recognized for being detail-oriented, disciplined, and performance-focused, I am able to work independently or collaboratively within cross-functional teams. With strong analytical skills and a high level of integrity, I am committed to delivering value and contributing effectively in fast-paced and challenging work environments.

District Sales Manager at PT Midtrans - GoTo Group (2023-05 – 2026-02)

Managed district sales operations for Moka POS & Gopay Merchant products. Leadership of sales team, strategic sales execution, sales operations, and stakeholder coordination across the assigned region.

• Manage, coach, and motivate a team of Sales Executives across the assigned region
• Monitor individual and team performance against sales targets
• Conduct regular performance reviews, coaching sessions, and field visit
• Implement regional sales strategies in line with regional sales goals
• Translate management direction into actionable sales plans
• Identify market opportunities and drive merchant acquisition growth
• Ensure daily sales activities comply with operational standards and company policies
• Monitor sales pipeline, lead management, and conversion rates
• Ensure accurate sales reporting, forecasting, and data integrity
• Drive sales of GoPay Merchant payment solutions (QRIS and sound box/Gopay Spiker) and Moka POS systems
• Ensure the sales team has strong product knowledge and value proposition understanding
• Support merchant onboarding and activation processes
• Collaborate with internal teams such as operations, marketing, finance, and risk
• Act as the escalation point for regional sales issues and challenges

Regional Sales Manager at PT Moka Teknologi Indonesia - GoTo Group (2020-02 – 2023-04)

Managed regional sales operations for Moka POS products across East Indonesia. Oversaw sales team leadership, strategic execution, sales operations, and stakeholder coordination.

• Manage, coach, and motivate a team of Sales Executives across the assigned region
• Monitor individual and team performance against sales targets
• Conduct regular performance reviews, coaching sessions, and field visits
• Implement regional sales strategies in line with national sales goals
• Translate management direction into actionable sales plans
• Identify market opportunities and drive merchant acquisition growth
• Ensure daily sales activities comply with operational standards and company policies
• Monitor sales pipeline, lead management, and conversion rates
• Ensure accurate sales reporting, forecasting, and data integrity
• Drive sales of Moka POS systems
• Ensure the sales team has strong product knowledge and value proposition understanding
• Support merchant onboarding and activation processes
• Collaborate with internal teams such as operations, marketing, finance, and risk
• Act as the escalation point for regional sales issues and challenges

Assistant Vice President (AVP of Cash Management Division) at PT Bank OCBC NISP Tbk (2019-04 – 2019-10)

Managed cash management services for personal and corporate clients. Oversaw client relationships, business development, transaction growth, and strategic execution.

• Act as the primary PIC for cash management services for personal and corporate clients
• Manage end-to-end cash management solutions to meet client transaction needs
• Build and maintain strong relationships with key customers to enhance engagement and loyalty
• Maximize customer transaction volumes through OCBC NISP cash management platforms and products
• Drive the growth of customer liabilities, including current accounts, savings, and other transactional balances
• Identify cross-selling and upselling opportunities related to cash management solutions
• Ensure cash management strategies are executed in accordance with bank policies and HQ direction
• Monitor customer transaction behaviour and provide insights to improve product utilization
• Ensure compliance with internal procedures, regulatory requirements, and risk management standards

Associate Vice President (AVP) of Global Liquidity and Cash Management at The Hongkong and Shanghai Banking Corporation Ltd/PT Bank HSBC Indonesia (2017-11 – 2019-04)

Managed cash management services for corporate clients in the Global Liquidity and Cash Management division of Commercial Banking. Oversaw client relationships, business development, transaction growth, and strategic execution.

• Act as the primary PIC for cash management services for corporate clients
• Manage end-to-end cash management solutions to meet client transaction needs
• Build and maintain strong relationships with key customers to enhance engagement and loyalty
• Maximize customer transaction volumes through HSBC cash management platforms and products
• Drive the growth of customer liabilities, including current accounts, savings, and other transactional balances
• Identify cross-selling and upselling opportunities related to cash management solutions
• Ensure cash management strategies are executed in accordance with bank policies and HQ direction
• Monitor customer transaction behaviour and provide insights to improve product utilization
• Ensure compliance with internal procedures, regulatory requirements, and risk management standards

Manager of Global Liquidity and Cash Management at The Hongkong and Shanghai Banking Corporation Ltd/PT Bank HSBC Indonesia (2012-05 – 2017-10)

Managed global liquidity and cash management services for commercial banking clients across multiple regions.

Relationship Manager at The Hongkong and Shanghai Banking Corporation Ltd/PT Bank HSBC Indonesia (2010-06 – 2012-04)

Managed business banking relationships and client services.

Bachelor Degree in Civil Engineering – MERCU BUANA UNIVERSITY JAKARTA (1999 – 2004)

Bachelor Degree in Management – PATRIA ARTHA UNIVERSITY (2023 – 2026)