Wahyu Haris

Fields of Interest: IT Project Management, Change Management, IS/IT Strategic Planning, IS Analysis & Design, IS/IT Investment, Enterprise Architecture, & Agile Development Lifecycle Method, Data Science

Senior Strategist of IT, Telco Business, Marketing, & Sales at PT Indonesia Comnets Plus (ICON+) (2025-09 – Present)

• Sales & Marketing leader of Public, Retail, Digital, & Energy Transition Segment of PLN Icon+
• Integrated Marketing Planning of PLN & Sub Holding Portfolio for Public Market
• AI-Based Contact Center Implementation in Indonesia
• Digital Transformation of Customer Experience Consultant

Vice President of Marketing at PT Indonesia Comnets Plus (ICON+) (2022-10 – 2025-09)

• Marketing leads of PLN, Public, Retail, Digital, & Energy Transition Segment of PLN Icon+
• Responsible of 1.5 trillion IDR of Public Segment revenue in 2023
• KPI 2023 & 2024 Beyond Achiever
• Responsible for 2.0 trillion IDR of Public Segment revenue in 2024
• Chairman of Asset Utilization, Beyond kWh, and Business Innovation of PLN Icon Plus
• Earning 65 billion of 25 billion IDR of Revenue of Asset Utilization target
• Winner of Next Leader of BUMN Subsidiary in Jakarta Marketing Week 2025 by Markplus

Vice President of Digital Service & Research at PT Indonesia Comnets Plus (ICON+) (2021-09 – 2022-10)

• Organizing 1M Payment Transaction volume for 1st Semester 2022
• Deploying 2 Data Monetization products in 2021
• KPI 2021 Beyond Achiever

General Manager of Strategic Business Unit of West Java Regional at PT Indonesia Comnets Plus (ICON+) (2020-02 – 2021-09)

• Top 3 regional sale in February 2020 – October 2021
• The Highest paid collection contributor (113%) in February 2020
• Top 1 FTTH retail sale in First Semester of 2020
• Top 1 Operation SLA and Activation Business Unit in First Semester of 2020

General Manager of Strategic Service Unit of IT Operation and Strategic Business Unit for Public ICT Solution at PT Indonesia Comnets Plus (ICON+) (2018-08 – 2020-02)

• Achieving Best SLA – 98% of Multimedia Services for PT PLN (Persero) in 2018-2019
• The highest revenue contribution (1.030 Billion IDR) in Public Segment (State Owned Enterprise, Government, Telco Operator, Banking & Financial Institution, and Private Enterprise) of Strategic Business Unit in 2019
• The Highest increasing number of a new customer (+130%) in 2019
• Most profit strategic business unit in 2019
• Founder and developer of FTTH Implementation of PT Indonesia Comnets Plus nationwide in 2019
• Most sale of FTTH customer of PT Indonesia Comnets Plus in 2019

General Manager of Strategic Business Unit of Electricity ICT Solution at PT Indonesia Comnets Plus (ICON+) (2017-02 – 2018-07)

• Highest revenue contribution (970 Billion IDR) in Electrical Segment of Strategic Business Unit in 2017
• Second Winner of Electrical Support and Services Company of IBEA (Indonesia Best Electricity Award) in 2017
• First Winner of Electrical Support and Services Company of IBEA (Indonesia Best Electricity Award) in 2018
• Founder and pioneer of Electricity and Financial Technology Platform in PT Indonesia Comnets Plus

Manager of Development and Implementation Software at PT Indonesia Comnets Plus (ICON+) (2014-02 – 2017-01)

• 99,8% on schedule centralized application deployment of PT PLN (Persero) nationwide
• 100% on implementation services of centralized application of PT PLN (Persero) nationwide
• First Winner of Electrical Support and Services Company of IBEA (Indonesia Best Electricity Award) in 2016

Deputy Manager of Software Implementation at PT Indonesia Comnets Plus (ICON+) (2011-09 – 2014-01)

• Developing and Implementing PT PLN (Persero) Coal Handling Online Information System improves 99% on-time shipment & 95% accuracy of coal specification fulfillment nationwide
• Developing and Implementing PT PLN (Persero) Fuel Information System improves 98% efficiency in delivering gas nationwide
• Developing and Implementation PT PLN (Persero) Centralized Data Center – Data Recovery System ensure 99,8% Service Level Agreement of all application services nationwide

Project Manager of Software Implementation at PT Indonesia Comnets (ICON+) (2003-06 – 2011-09)

• Implementing PT PLN (Persero) Contact Center and Trouble Ticketing Application System nationwide increases 95% electricity customer experience and satisfaction nationwide
• Implementing PT PLN (Persero) Centralized Customer Information System Software Implementations (AP2T) ensure 100% business process standardization and 100% accuracy of billing system nationwide
• Implementing PT PLN (Persero) Billing and Collection System ensures 100% revenue protection nationwide

IT/IS Consulting at IT/IS Consulting Services (1999-03 – 2003-05)

• Soil & Land Use GIS Information System implemented in The Agency for Agricultural Research and Development Ministry of Agriculture Indonesia ensures 80% accuracy in plantation strategy in West Java area
• IT/IS Strategic Information System Implementation in PT Papua Indonesia Air System (PIAS) cuts cost 30% of IT Budget

Doctor of Computer Science in Computer Science – Bina Nusantara University (2022 – 2025)

Master of Technology in Information Technology Management – University of Indonesia (2000 – 2002)

Bachelor of Science in Information Technology – Bina Nusantara University (1996 – 2000)