With over 10 years of working experiences, I am a relationship-driven and customer-centric professional with extensive experience as content moderation specialist and recognized as a Top Performer in 2024. I am skilled in reviewing and ensuring compliance of user-generated content, applying policies accurately, and managing high-volume workloads. I bring strong communication skill, time management and conflict resolution skills to deliver problem-solving support in any role.
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With over 10 years of working experiences, I am a relationship-driven and customer-centric professional with extensive experience as content moderation specialist and recognized as a Top Performer in 2024. I am skilled in reviewing and ensuring compliance of user-generated content, applying policies accurately, and managing high-volume workloads. I bring strong communication skill, time management and conflict resolution skills to deliver problem-solving support in any role.
ADVISOR I (CONTENT MODERATION) at CONCENTRIX CVG MALAYSIA (2023-06 – 2026-05)
CONTENT MODERATOR at HR TAG SDN BHD (ACCENTURE) (2022-04 – 2023-03)
SUPERVISOR TENANT RELATION at PT. KARUNIA ARTHA PRATAMA (DISTRICT 8) (2020-08 – 2021-06)
EXECUTIVE ASSISTANT at PT. CITRA EKSEKUTIP OTORITA (CEO SUITE) (2016-03 – 2019-03)
SHIFT LEADER TENANT RELATION at PT. BANGUN KUNINGAN INDAH (VERDE RESIDENCE) (2012-11 – 2015-12)
CUSTOMER RELATION OFFICER at PT. MANGGALA GELORA PERKASA (SENAYAN CITY) (2010-11 – 2012-10)
SENIOR CUSTOMER SERVICE OFFICER at PT. FITNESS FIRST INDONESIA (2008-11 – 2010-05)
DIPLOMA in F&B Division – Sahid Tourism Academy (2003-09 – 2006-09)
