Zephie Astrid

Highly experienced Executive Secretary with 10+ years of expertise providing high level administrative and executive support to C-level executives in corporate environments. Proven ability to manage complex calendars, confidential communications, executive meetings, reporting processes, and cross functional coordination. Strong organizational skills, attention to detail, and ability to work effectively in fast paced and high pressure environments.

Executive Secretary to CEO (Retail & Hospitality Division) at PT Bumi Serpong Damai – Sinar Mas Land (2015-01 – 2024-01)

• Provided direct executive support to CEO in daily operations and business coordination
• Managed executive calendar, meetings, appointments, and international/local travel arrangements
• Handled confidential documentation and ensured accurate data reporting submission (weekly, monthly, yearly)
• Coordinated communication between internal departments and external stakeholders
• Managed petty cash administration and financial documentation records

Data Management & Reporting Staff (Retail & Hospitality Division) at PT Bumi Serpong Damai – Sinar Mas Land (2023-01 – 2024-01)

• Maintained and updated database systems and project documentation
• Collected, validated, and organized data for management reporting
• Prepared and consolidated management reports (occupancy, traffic, complaints, incident reports)
• Assisted in preparation of operational and performance reports
• Managed filing systems and office administrative support functions

Personal Assistant to Agency Manager at Prudential Life Assurance (2007-01 – 2014-01)

• Supported agency manager with administrative and executive assistance
• Drafted business correspondence, emails, and internal communication documents
• Managed client database and assisted in presentation preparation
• Handled customer inquiries and follow-up coordination
• Coordinated business travel arrangements and documentation

Diploma – Jakarta Institute of Arts (IKJ) (2004-01)

– SMA Tarakanita 1, Jakarta (2000-01)