Chloe Fitzgerald

Hard-working, reliable and motivated professional with management experience in busy, customer-facing environments and practical engineering workshop training. Confident working under pressure, following procedures, maintaining high standards and working as part of a team. Experienced in handling responsibilities independently and committed to providing a professional and helpful service.

Senior RBA - Paddy Power

(2025-03)

• Manage staff and oversee the day-to-day operation of the shop.
• Open and close the premises and complete cash handling and cashing-up procedures.
• Provide customer service, deal with queries and resolve issues professionally.
• Complete paperwork and administrative tasks accurately.
• Follow company procedures and maintain a clean, organised and welcoming environment.
• Work independently while managing competing priorities in a busy setting.

Manager - Ladbrokes

(2023-09 - 2025-03)

• Managed staff and supported the daily operation of the shop.
• Opened and closed the premises and completed cash handling and cashing-up procedures.
• Provided customer service and resolved customer queries.
• Processed transactions and completed administrative tasks and paperwork.
• Maintained shop standards, organisation and cleanliness while working towards targets.

Waitress / Bar Staff - Compass Ireland Events, Aviva Stadium

(2021-10 - 2023)

• Worked in a fast-paced match-day environment providing table and bar service.
• Took food and beverage orders, handled payments and delivered customer service.
• Supported event set-up and take-down and maintained cleanliness.
• Followed health and safety practices while working as part of a busy team.

Assistant Coach — Volunteer - Cambridge Football Team

(2020-08 - 2021-08)

• Supported the juvenile section of the club and organised groups during training.
• Set up training sessions and equipment and provided direction and encouragement.
• Worked responsibly with young people and supported a positive team environment.

QQI Level 3 Pre-Apprenticeship - Engineering - Liberties Training Centre (2022-09 - 2023-09)

Career & Employment Training - WALK PEER Programme (2021-09 - 2022-06)

Junior Certificate; QQI Level 3 - Home Economics (Merit), English (Merit), Computing, Technology & Publishing, Career Preparation, Mathematics and Catering - St. Augustine’s School, Blackrock, Dublin (2018 - 2022)