Cleta Pinto

Dedicated HR professional with 8+ years of experience in HR operations, systems, and analytics. Proven ability to manage payroll, recruitment, onboarding, and employee records while ensuring data accuracy. Skilled in HR systems like Core HR and ATS, with a strong foundation in data analysis and process improvement. Eager to leverage expertise in HR systems and analytics to drive efficiency and support strategic initiatives for your organization.

HR Coordinator - Rehab Group - Dublin

(2021-10)

• Collaborated with managers and senior leaders to ensure appropriate work distribution and the punctual execution of tasks and projects per business needs.
• Provided support to HR Connections and Talent Acquisition in overseeing the completion of HR processes, activities, and strategic goals.
• Responded to common HR inquiries, covering topics such as leave entitlements, Garda vetting, occupational health, and salary matters.
• Successfully managed a database initiative for over 3000 employees in Ireland, organizing their data on the 'Therefore' company portal.
• Contributed additional support to various teams during periods of annual leave and high-volume work.
• Facilitated interview scheduling and setup in coordination with the Talent Acquisition team.
• Liaised with candidates to finalize Garda vetting, obtain referrals, and collect other pertinent documentation.
• Currently direct the onboarding process for all new hires and manage weekly/monthly payroll for both internal and external employees, consistently meeting monthly deadlines.
• Ensured the day-to-day maintenance, organization, and accuracy of employee records.
• Experienced with Core HR, Core Portal, ATS (Deltek), Therefore, MS Teams, Outlook, and the MS Office suite.

HR Administrator - Rapier Contract services - Dublin

(2020-06 - 2021-06)

Briefly served as Assistant Office/Warehouse Manager, reporting directly to the Directors.

• Managed daily HR and Payroll operations, including roster management, timesheet processing, and wage calculations.
• Conducted internal, external, and exit interviews to gather employee feedback and data.
• Maintained HR databases, ensuring accuracy for new hires, leavers, GNIB/visa permits, annual leave, and sick leave.
• Supported payroll preparation by providing accurate data on absences, overtime, and leave.
• Developed and updated HR policies and procedures documentation.
• Addressed employee requests and provided essential information efficiently.
• Delivered HR/Payroll services in compliance with company standards and legislative requirements.
• Provided comprehensive clerical and administrative support to Site Managers and Directors.
• Compiled and maintained accurate employee records in both hard copy and electronic formats.
• Ensured the accuracy and completeness of all employee records in soft and hard copy.
• Coordinated HR projects, meetings, and training seminars/webinars.
• Managed and updated client files.
• Oversaw the department's telephone center, handling inquiries effectively.
• Prepared internal communication reports and presentations.
• Provided a consistently friendly and efficient service throughout the workplace.
• Offered HR consultancy support to staff and line managers for general HR needs.
• Administered core HR functions, systems, and practices, proactively contributing to HR process delivery.
• Managed the full recruitment cycle, including selection processes.
• Completed the onboarding induction process, ensuring timely issuance of new starter packs and employment contracts.
• Administered all HR-related records for sick, maternity, parental, annual leave, and other special leave arrangements.
• Maintained all HR personnel files with a focus on accuracy.
• Managed the staff exit process, completing all necessary documentation.
• Promoted positive industrial and employee relations within the company.
• Collaborated with management and staff to foster a safe working environment.
• Provided essential administrative support to management and directors.
• Proficiently utilized Sage 50 Accounts, Sage Payroll 2021, and Time Point systems.

Catering & Housekeeping Executive - Sisters of Nazareth - Malahide

(2019-10 - 2020-06)

Logistics Administrator - Harvey Norman - Dublin

(2019-07 - 2019-09)

• Managed delivery schedules, balancing product availability with customer demands.
• Monitored order progress to guarantee on-time delivery.
• Generated essential delivery documentation, including invoices and bills of lading.
• Optimized supply chain operations to ensure superior delivery quality.
• Maintained accurate and up-to-date records of orders, suppliers, and client information.
• Controlled warehouse inventory levels and initiated replenishment orders proactively.
• Communicated order status updates to customers.
• Utilized POS and Harvey Norman Systems for operations; executed branch transfers across most Irish counties.
• Independently planned and prioritized goods transfers and deliveries, making cost-effective decisions regarding deadlines and supplementary transportation.

HR/ Office Manager - GEFF Logistics Pvt. Ltd - India

(2017-08 - 2019-05)

• Oversaw daily office operations and HR functions, encompassing recruitment, onboarding, employee records management, payroll support, staff coordination, compliance, scheduling, and general office administration to foster an efficient and positive workplace.
• Served as the primary liaison for all staff inquiries.
• Provided comprehensive administrative support to leadership.
• Championed company culture initiatives and enhanced employee engagement.
• Contributed to the development and implementation of HR policies.
• Managed and coordinated remote and hybrid work arrangements.
• Accurately maintained employee records.
• Systematically updated internal databases, including tracking sick leave and maternity leave.
• Drafted and revised HR documentation, including employment contracts and recruitment guidelines.
• Conducted internal, external, and exit interviews to gather valuable feedback.
• Ensured legal compliance by reviewing and renewing company policies.
• Established effective communication channels with external partners.
• Generated regular reports on key HR metrics, such as company turnover rates.
• Acted as the main point of contact for employees regarding all HR-related questions.
• Supported payroll processing by furnishing the department with essential employee data, including holiday and sick days.
• Managed diverse internal logistics, from travel arrangements to expense processing.

Field Sales Contractor - Virgin Media FMI (Field Management Ireland) - Dublin, Ireland

(2017-03 - 2017-07)

Sales Representative & Campaigner - Red Fundraising Recruitment - Limerick, Ireland

(2016-10 - 2017-03)

Sales Assistant - Dealz / Poundland - Dublin, Ireland

(2015-09 - 2016-11)

Operations Executive - Bank of New York Mellon - Pune, India

(2013-11 - 2014-10)

Diploma - Bookkeeping and Payroll - IBAT Dublin (2021-01 - 2021-11)

Master of Business Administration - Human Resources Management and Services - Dublin Business School (2015-04 - 2016-06)

Bachelor of Commerce - Carmel College for Women (2010-06 - 2013-03)