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Joel Henderson

Joel Henderson

Organised and dependable professional with experience managing creative projects and teams, transitioning into IT and Trust & Safety operations

Talent
DublinMember since July 1, 2026
Decision-making under time pressurePolicy and SOP adherenceVerbal communicationEscalation managementDocumentationCross-functional coordinationStakeholder communicationProblem-solvingStock control
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Decision-making under time pressurePolicy and SOP adherenceVerbal communicationEscalation managementDocumentation

About

Organised and dependable professional with several years of experience managing creative projects and teams in a fast-paced studio environment. Skilled in coordinating complex workflows, maintaining consistent standards, and communicating clearly across teams. Currently pursuing a career transition into IT and Trust & Safety operations, with a genuine interest in online safety and platform integrity.

Comfortable working independently, following structured processes, and making sound decisions under time pressure.

Experience

Studio Managing Coordinator / Senior Designer at Lighthouse Media Ltd. (2021-01 – 2025-11)

  • Coordinated multiple concurrent projects under tight deadlines, maintaining quality and compliance across all deliverables
  • Implemented workflow and process improvements that reduced errors and increased team efficiency
  • Supervised and supported team members, ensuring consistent work standards were upheld
  • Acted as the primary point of contact for process and policy questions from colleagues and senior management
  • Applied structured problem-solving to operational and team challenges, maintaining objectivity throughout
  • Maintained clear documentation and communications across teams

Studio Assistant at Lighthouse Media Ltd. (2018-04 – 2021-01)

  • Collaborated effectively within a team where each member held distinct responsibilities
  • Developed working knowledge of technical processes and tools through continuous learning

Bar Person at The Old Orchard Inn, Rathfarnham (2015-01 – 2017-01)

  • Adhered to hygiene, safety, and licensing standards in a regulated, customer-facing environment
  • Maintained stock control and inventory accuracy under pressure
  • Worked effectively as part of a team during high-volume service periods

Education

Leaving Certificate – St. Patrick's Classical School, Meath (2014-01)

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