Jurate Stankevic

A Customer Service Representative, or CSR, assists customers with inquiries and issues related to a company's products and services. Their duties often include answering phone calls, live chat messages or emails, finding solutions to problems for customers and maintaining expert knowledge about a company's offerings.

Customer service representative - Watershed Group - Dublin 24

(2025-06)

A Customer Service Representative, or CSR, assists customers with inquiries and issues related to a company's products and services. Their duties often include answering phone calls, live chat messages or emails, finding solutions to problems for customers and maintaining expert knowledge about a company's offerings.

Machinist finisher- slitter operator - Watershed Group - Dublin 24

(2024-03 - 2025-06)

• Complete a line clearance for each job
• Proof read, check the specifications
• Check machine settings
• Check production and quality records

Receptionist - Maldron Hotel Newlands Cross - Dublin 22

(2024-02 - 2024-03)

Responsible for welcoming guests, handling check-ins and check-outs, managing reservations, and responding to enquiries in a professional and friendly manner. Processed payments including cash handling, card transactions, and issuing receipts while ensuring accurate daily balancing of accounts. Coordinated with housekeeping and other departments to maintain smooth hotel operations and deliver excellent customer service.

Accommodation Supervisor - Clayton Hotel Leopardstown - Dublin 18

(2006-05 - 2023-11)

• Training and supervision of staff
• Inspecting rooms to a high standard
• Assisting in the running of accommodation department
• Supervising the cleaning and maintenance of the rooms
• Hiring and training of new staff
• Rostering staff hours and wages
• Stock control
• Implementing standard operating procedures
• Working with Opera system, Alkiimii and TMS

Accommodation assistant - Bewleys Hotel Ballsbridge - Dublin 4, Ireland

(2004-06 - 2006-05)

• Cleaning rooms

Accommodation assistant - Bewleys Hotel Ballsbridge - Dublin 4, Ireland

(2001-05 - 2001-07)

• Cleaning rooms

General operative - Bewleys Hotel At Newlands Cross - Dublin, Ireland

(2000-11 - 2001-05)

Laboratory assistant, General operative - SECURICOR OMEGA EXPRESS - Dublin, Ireland

(2000-05 - 2000-08)

• Scanning parcels and letters

General operative - ITALIANA INTERNATIONAL LTD. - Kaunas, Lithuania

• Working in the laboratory and in the vine production factory

Engineer Of Food Industry - Food technologist - Food Industry College (1997-09 - 2000-06)

Leaving certificate - Vyduno secondary school (1994-09 - 1997-05)

Junior leaving certificate - Rasos Gimnazija (1985-09 - 1994-05)