Keidi Saarts

Match invoices to approved service orders, validate charges against client policy requirements, and ensure accurate payment approval. Act as the primary point of contact and first escalation point for vendor payment, billing, and invoice-related queries. Build and maintain strong vendor relationships through effective communication and issue resolution.

Client Financial Services Supervisor at Graebel Companies Inc (2024-06 – Present)

• Match invoices to approved service orders, validate charges against client policy requirements, and ensure accurate payment approval.
• Act as the primary point of contact and first escalation point for vendor payment, billing, and invoice-related queries.
• Build and maintain strong vendor relationships through effective communication and issue resolution.
• Perform vendor statement reviews and reconciliations to identify and resolve outstanding balances, discrepancies, and payment issues.
• Investigate invoice and payment exceptions, working with internal teams and vendors to drive timely resolutions.
• Process ACH, wire, and cheque payments in accordance with company policies and client service level agreements.
• Review invoice coding, supporting documentation, and compliance requirements to ensure audit readiness and reduce financial risk.
• Analyse payment trends and recurring issues to identify opportunities for process improvements and increased efficiency.
• Maintain accurate financial records and reporting within Microsoft Dynamics 365 and other financial systems.
• Collaborate with stakeholders across Finance, Operations, and Client Services to support business objectives and meet critical deadlines.
• Support continuous improvement initiatives focused on reducing manual work, increasing accuracy, and improving productivity.
• Train, mentor, and support team members on processes, quality standards, and best practices.

Global Vendor Audit Analyst 3 at Graebel Companies Inc (2023-02 – 2024-05)

Global Vendor Audit Analyst 2 at Graebel Companies Inc (2022-08 – 2023-02)

Global Vendor Audit Analyst 1 at Graebel Companies Inc (2022-04 – 2022-08)

Graebel Companies Inc

Key Achievements

• Developed a quality control macro that reduced manual processing errors by approximately 50%, improving overall invoice accuracy.
• Created a live tracking and reporting workbook that improved workflow visibility and increased on-time invoice processing.
• Introduced automation and process improvements that reduced manual data entry by approximately one minute per invoice, resulting in significant time savings across the team.
• Served as Interim Vendor Audit Manager/Supervisor during a maternity leave period, overseeing daily operations, supporting escalations, training a newly appointed supervisor, and providing leadership to a team of approximately 20 employees.
• Led process improvement initiatives that increased efficiency, strengthened quality controls, and enhanced productivity across the department.
• Recognised as a subject matter expert for vendor audit and accounts payable processes, supporting complex issue resolution and stakeholder management.

Rocksalt Café

• Managed daily restaurant operations, ensuring excellent customer service, efficiency, and profitability.
• Led recruitment, scheduling, training, and performance management for a team of up to 15 employees.
• Oversaw staffing budgeting, weekly rota stock control, inventory management, and supplier relationships.
• Used Sharp POS and ResDiary systems to manage bookings, reporting, and operational performance.
• Handled customer feedback and resolved issues promptly and professionally.
• Introduced new systems and process improvements to streamline operations and improve service delivery.
• Planned and executed marketing initiatives, seasonal promotions, and special events to drive revenue.
• Organized team-building activities and fostered a positive, high-performing work environment.

The Townhouse Restaurant

Increased function room revenue by 70% by transforming it into a second restaurant during weekends and peak periods. Planned, organized, and hosted multiple sold-out events, including Wine Tasting Nights and the Feast of Illusion quiz night, driving community engagement and brand visibility.

• Managed daily restaurant operations, including recruitment, training, and supervision of floor and bar staff.
• Ensured compliance with licensing, hygiene, and health & safety regulations.
• Oversaw stock control, supplier orders, and POS updates in line with menu changes.
• Managed deposits, invoice processing, and daily financial reporting to maintain accurate records.

Duty Manager at Ballymascanlon House Hotel (2017-02 – 2019-02)

Waitress/Barmaid at Ballymascanlon House Hotel (2012-01 – 2016-08)

IT Specialist in Python – eCollege – Online (2022-09 – 2022-12)

Certified Public Accountant – Griffith College – Online (2018-09 – 2019-09)

Bachelor of Business in Event Management – Dundalk Institute of Technology