Mark Livingstone

Experienced outsourcing and third-party risk management professional with a deep understanding of regulatory frameworks and industry best practices. I thrive in fast-paced environments, driving strategic vendor relationships and ensuring compliance with stringent outsourcing regulations. With a proven track record in contract negotiations, risk assessments, and governance frameworks, I excel at managing end-to-end outsourcing lifecycles, optimizing partnerships, and safeguarding operational integrity.

With over a decade of experience in financial services, I’ve held key roles across three of Ireland’s leading banks. I’ve maintained the QFA Level 7 qualification for more than 10 years and advanced to Level 9 in 2022.

Summary

Lead hybrid capability as a Third Party Risk Management Assessor.

Tactical

Execution & Strategic Delivery. Re/Engineering, Integration, Risk Assessor Specialist. Philosophy of Change Management, enhancing Team awareness, Data Remediation Specialist, Central Data Office (PTSB), IT Service Management, my team oversees a variety of critical business processes for essential systems, including Service Introduction, Business Relationship Management, Change Approvals through CAB, and Incident and Problem Management, Conduct comprehensive third-party risk assessments as part of the bank's TPRM Framework

• Engage with various stakeholders to assess, identify, and mitigate risks associated with third-party vendors and partners, ensuring compliance and optimizing risk controls.

  🔹Detail:

  Established a dedicated team of Data Remediation Analysts to oversee the transfer of SME, Mortgage, and Loan data from Ulster Bank to PTSB

• Led a cross-functional team of 14 members, including software testers, BAs, and Data Analysts in the successful implementation of a data remediation framework, reducing operational risks by 60%
• Enhanced the data remediation framework (Business Review Document) by establishing a robust monitoring process and implementing a thorough 4-eye review process

QFA 2015, SIA 2018 Graduate Diploma in Financial Planning, Project Management. Risk Management