Neha Chavan
Post-graduate student with retail and marketing experience
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About
Organized, dedicated and an ambitious post-graduate student with excellent attention-to-detail and strong analytical skills interested in working part-time. Possesses good interpersonal and social skills which could be greatly utilized in the retail and customer service domain. A good team member with leadership skills able to manage medium sized team.
Experience
Retail Assistant - Zara - India
(2025-01 - 2025-07)
- Delivered excellent customer service, assisting with purchases, returns, and product queries.
- Maintained tidy shop floors, fitting rooms, and stockrooms.
- Operated tills efficiently, handling payments and customer inquiries accurately.
- Supported promotions, seasonal displays, and inventory management.
Retail Assistant - H&M - India
(2024-02 - 2024-12)
- Provided personalized assistance to customers, ensuring a high-quality in-store experience.
- Unpacked deliveries, checked stock, and arranged merchandise according to store standards.
- Collaborated with team members to meet daily sales targets and maintain visual merchandising standards.
Deli Assistant - Subway - India
(2022-04 - 2022-12)
My role included attending customers from the counter, managing and regulating the inventory of food materials, looking over packaging and ensuring quality control standards for takeaway deliveries
Marketing Executive - Equinox Labs
(2023-01 - 2024-01)
- Led the Food Founder Ecosystem Project, connecting with entrepreneurs to promote brand partnerships.
- Designed segmentation-based outreach to target specific market segments.
- Enhanced web visibility through SEO audits and content optimization.
- Key Contribution: Improved client engagement via personalized messaging and datadriven strategies.
Education
Master of Science in Business Management - Business Management
Bachelor of Engineering - Civil Engineering - Mumbai University (2021-05)