Nurunisa Tofa

Dynamic Telemarketer with over 8 years of experience in donor liaison and database management, skilled in business development and client relationship management. Proven track record in sourcing sponsorships and executing outreach programs, showcasing the ability to enhance fundraising efforts. Exceptional aptitude for supporting community initiatives and delivering exceptional service, ready to contribute unique skills to elevate organisational objectives.

Cashier at Woolworths (1998-01 – 2005-02)

Administrator at Emerald Tiers (2006-01 – 2016-11)

• Managed accounts receivable and payable for improved cash flow.
• Cultivated and maintained strong relationships with clients.
• Spearheaded business development initiatives and marketing strategies.
• Operated switchboard and managed incoming communications effectively.
• Engaged with suppliers to negotiate favourable terms.

Telemarketer at iCare Children's Foundation (2017-05 – 2025-09)

• Managed donor database to streamline outreach efforts.
• Orchestrated follow-up operations and facilitated calls professionally.
• Welcomed and assessed walk-in donors, enhancing their experience.
• Served as a liaison between donors, enterprises, and the organisation.
• Administered daily driver sheets and coordinated cash and in-kind donations.
• Assisted in sourcing grants and sponsorships for various campaigns.
• Formulated and distributed sponsorship appeals, following up on responses.
• Procured in-kind donations for events to maximise impact.
• Contributed to planning and executing successful events.
• Organised various outreach programmes to engage the community.
• Supported marketing material sourcing to enhance visibility.

None in None – Cape Town, South Africa (2016 – 2017)