Sangeetha B

CRM management, client onboarding, scheduling, reporting, and process coordination for fast startups and SMEs are among the areas in which this proactive administrative and operational professional specialises. Capable of maintaining orderly systems, improving operational efficiency, and carefully managing several priorities. Competent to take on project management responsibilities, operate independently in remote environments, and support teams that deal with clients.

Expertise in CRM platforms, workflow technology, and operational methods that allow businesses to expand efficiently while freeing up leadership capacity.

Junior Programme Executive at Sherpa Kids (2026-04 – Present)

• Lead day-to-day operational coordination in a structured service environment, ensuring smooth workflow management and task prioritisation
• Managed scheduling, staff coordination, and daily operational planning to ensure efficient service delivery
• Act as the main point of communication between management, staff, and parents, ensuring clear and timely information flow
• Maintained accurate records, including attendance logs, incident reports, and operational documentation
• Ensured compliance with regulatory standards, health & safety procedures, and internal policies
• Supported team supervision, onboarding support, and performance coordination
• Resolved issues efficiently and managed stakeholder expectations in a fast-paced environment
• Maintained structured communication and reporting to management on daily operations

Office Administration at Hyde and Seek Childcare (2025-12 – 2026-04)

• Coordinated daily activities, scheduling, and supervision in a structured childcare environment
• Provided continuous communication with parents and stakeholders regarding updates and progress
• Supported administrative duties including attendance tracking, activity planning, and reporting
• Managed multiple priorities, including supervision, planning, and operational coordination
• Delivered structured support in a high-volume, service-driven environment
• Maintained a high standard of communication, organisation, and customer service
• Ensured safeguarding, child safety, and compliance with internal policies

Afterschool Activity Coordinator at The Little Stars Daycare (2024-01 – 2025-08)

• Coordinated daily activities and programme schedules
• Maintained enrolment records and communicated regularly with parents
• Supported administrative tasks, attendance tracking, and operational reporting
• Contributed to a safe and engaging environment while maintaining high parent satisfaction

Master of Science in Management Practice – Dublin Business School (2024-01 – 2025-08)

Bachelor of Business Administration in Business Administration – MG University