Sarah Eustace

I am a positive, creative and enthusiastic person who enjoys learning new things and constantly developing personally as well as professionally. I have transferable skills and experience from coordinating teams in my roles as a nurse educator and manager. I am a team player, with the added benefit of 6 years of experience in team leading and management, among different staff groups, which has taught me to adapt to my circumstances as required. I value the importance of a collaborative team approach but am also comfortable working on independent projects. Some examples include policy-making and researching evidence-based best practice to implement in the hospital setting. I am always striving to be self-aware and aware of others to ensure good working relationships with my co-workers and to ensure a positive work environment. I have worked in hospitality and retail part-time – waitressing, bartending and sales assistant – prior to my 14-year nursing career, allowing me to develop my communication and customer service skills throughout a variety of settings.

The nursing profession has limitations to career development, and due to the emotional intensity of the role I find it is time for a professional change of career path for me. I have spoken to many friends about various careers, and have been keenly interested in the diversity of the marketing profession. The marketing profession is always evolving, and due to my adaptable nature from my years of nursing experience in an intense, fast-paced working environment, where relationship building with a diverse range of professional colleagues, patients and families, I feel it would be a great fit for me and a wonderful new challenge.

April 2020 - Current: Clinical Nurse Education Facilitator (manager grade, partial management role) at CHI Crumlin

• Participate in the process of retention and recruitment of registered Nurses and Health Care Assistants for the department.
• Liaising with CNMs (ward managers) from each department to discuss education requirements of the staff and students and how I can facilitate these.
• Ensuring that individual staff and student nurses are kept informed of their progress and encourage feedback, recognise strengths and weaknesses and the potential need for further clinical training and experience.
• Deliver educational sessions as appropriate, at study days / in-service education.
• Promote high-quality standards of care through demonstration of clinical expertise and evidence-based practice.
• Report to my line manager as appropriate and recognise the hospital reporting structure.
• Deputise for the CNM 2 in his/her absence where required
• Work in partnership with Clinical Nurse Manager colleagues to monitor and evaluate the progress and performance of Nursing Staff, take appropriate measures to address limitations in competence and failure to progress and report it the earliest opportunity to the CNM 3 & Divisional Nurse Managers.
• Attend managerial and clinical meetings as required.
• Ensure all adverse incidents reports are fully investigated and followed through to completion.
• Ensure all hospital policies and procedures are implemented and available for staff.
• Contribute to the strategic planning of services within the department.
• Work in collaboration with the multidisciplinary team in assessing and implementing changes, to promote effective delivery of quality care and improved patient outcome.
• Critical Analysis & Decision Making - the ability to rapidly assimilate and analyse complex information; considering the impact of decisions before taking action; anticipate problems.
• Place strong emphasis on achieving high standards of excellence, and providing support to staff in order to achieve this.
• Facilitate audit of current nursing clinical practices and documentation in liaison with Nurse Practice Development Committee. I have recently contributed to help formulate a new nurse-led medication policy which will soon be implemented clinically on SDU, and have also contributed to the review and update of some existing documentation.

July 2022 - November 2022: Clinical Nurse Manager 2 (senior in dept) Locum cover (sick leave)

CHI Crumlin

I adapted to a temporary role in a locum post to help fill a short-term leave of absence. This position was based on a busy Paediatric Medical ward, where multiple medical specialities are cared for, involving constant adaptation of clinical skills and management of a new team.

Daily tasks to ensure safe and efficient management of the department include, but are not limited to, the following:

• Daily discussions and liaison with Medical Consultants, local and corporate management teams, allied health professionals to provide a collaborative multi-disciplinary approach to care and decision-making.
• Ensure safe-staffing levels and managing risk regarding struggles with same.
• Direct and indirect supervision of nursing and healthcare staff, including clinical appraisals and staff development.
• Engaging with patients and families for any queries, complaints or to assist with available supports from admission to discharge.
• Escalation of equipment/structural/operational issues to clinical engineering/estates/operations team.

January 2021-December 2021

• CHI & Citywest Vaccination Programmes

Involved in the Covid-19 Vaccination Programme as part of CHI Vaccination Team and also the Citywest HSE vaccination facility. It has been a wonderful opportunity to be part of a hard-working, enthusiastic team to help deliver the Covid-19 vaccine to the CHI patient and staff group along with the general population. It was lovely to see the teamwork between familiar and new members of staff in supporting each other in a new working environment.

 

December 2019-present

• Nurse On Call nursing agency

Joined Nurse on Call agency and mainly worked on the Neonatal unit at Temple Street which also has a neonatal high dependency unit, as well as a few shifts in ED department.

 

July 2019 – October 2019

• YNA nursing agency - Melbourne 

Throughout my time working with YNA agency, I mostly worked in Special Care Baby Unit, and worked in several different SCNs across Melbourne. I also worked in 3 different paediatric units – one private and 2 public, looking after a mix of medical and surgical patients. I feel that this agency work was beneficial to my personal development and ongoing learning as I was placed in a variety of different hospital environments and had to adapt to the particular facility I was working in.

 

February 2019 – August 2019

• Casual nursing bank staff at Royal Children’s Hospital Melbourne. 

I worked on several wards throughout the hospital, in a combination of medical and surgical ward settings.

Moving around the various wards on a daily basis has been a good experience for my own personal development and also has encouraged good teamwork between myself and my nursing colleagues.

 

November 2018 – February 2019

Awaiting AHPRA registration, travelled some parts of Australia and worked some part time babysitting jobs.

April 2014 - July 2018

• Band 6 Nurse in Charge - Leopard ward - Great Ormond Street Hospital for Children, Great Ormond St, London, WC1N 3JH, UK.

Roles and responsibilities:

• Leading a team of nurses and healthcare assistants on a shift and delegating tasks to the appropriate individuals according to skill mix and required competencies.
• Bed management and receiving patients transferred from local hospitals and overseas.
• Dealing with staffing issues and escalating appropriately.
• Offering support to staff especially when managing a deteriorating patient.
• Dealing with complaints from families or staff and following correct procedures.
• Carrying out appraisals with my team and organising team study days. 
• Creating the ward off-duty for all staff was my task on a monthly basis for a period of 1 year, ensuring appropriate staffing numbers and skill mix whilst also trying to accommodate the self-rostering system.

2007-2014 part-time jobs

I have years of experience working with the public in a variety of private sector services:

• Dromoland Castle hotel and golf club - waitress at weddings, events and private functions
• Old Ground Hotel & Town Hall Restaurant, Ennis, Co. Clare – waitress and barmaid
• Queens Nightclub Ennis & Cruises Bar Ennis, Co. Clare – barmaid and management of VIP area
• Empire Movieplex Cinema, Ennis, Co.Clare – retail assistant
• Boys 2 Men, Ennis, Co. Clare – clothing sales assistant
• Retail Excellence Ireland, Ennis, Co.Clare - assisted with dissemination of newsletters and post during one summer.

September 2022-September 2023: Postgraduate Diploma in Management & Marketing at Technological University Dublin / Marketing Institute of Ireland In addition to individual assignments in all modules, I am tasked with collaboratively working on group projects with other students of my Postgraduate course. These include :

• Commencing a 4-month Management Consulting Project for an Irish start-up business involving business strategy, sustainability, and building the brand name nationally and potentially globally. 
• A podcast for our Doing Business Globally module
• Several presentations surrounding brand marketing campaigns and sustainability initiatives. 
• An Integrated Marketing Communications brand campaign evaluation in conjuction with a brand community Netnographic research portfolio relating to Consumer Insights.