Amit Duenias

Experienced IT & Infrastructure Specialist with over 5 years of hands-on experience in Tier 2/3 technical support, networking (CCNA certified), and hardware diagnostics across high-availability environments. Skilled in bridging hardware, IoT devices, and network communication with basic electrical and wiring capabilities. Proven track record in customer-facing B2B technical support and technical documentation.

Natural with problem solving, a true Team Player, with excellent interpersonal skills.

IT Media at The Sports Channel (2022-01 – Present)

Part of the IT team responsible for the technical infrastructure of live broadcasts and post-production systems, in a High-Availability environment.

• Providing IT support for channel employees, especially ON-AIR related.
• Managing broadcast controllers and Software-Defined Networks.
• Creating technical documentation of workflows and recurring faults.
• Monitor and maintain IP-based broadcast networking solutions.

Assistant Video Editor at Edit Studios (2021-01 – 2022-12)

Collaborated with post-production teams to deliver major films and TV series.

• Providing IT support for Video Editors with multiple projects.

IT Helpdesk\System at M-Challenge (2017-01 – 2018-12)

Worked in an IT Solutions company, provided B2B support to 50 clients.

• Provided remote and on-site IT support.
• Managed multiple servers and VMs, including VMware products.
• Administrated Active Directory, Azure, Office365, Google Workspace and AWS.
• Configured switches and ports in Cisco and Juniper products.

IT Helpdesk at EST Global Media (2016-01 – 2017-12)

Part of the Helpdesk team in a forex company.

• Provided IT support to company employees.
• Managed Linux-based servers.
• Setup and maintain VoIP Telephony systems.

IT Helpdesk in Shaldag Unit at IDF - Shaldag Unit (2010-01 – 2013-12)

Helpdesk team of the Airforce Elite Combat Unit.

• Providing IT support for soldiers in the unit.
• Maintaining computer-based military operational systems.

B.A. in Film and Television – Tel Aviv University (2018-01 – 2024-12)