IT Manager

IT Manager A high-growth, VC-backed SaaS company hiring its founding India team, putting internal IT in place before its engineering headcount triples

Location: Remote (India)

About the Company The company is opening its first India office and has partnered with Flexiple to find an IT Manager who can build internal IT from a blank slate for a distributed engineering org. Flexiple is a managed marketplace that helps global companies build high-performing teams and GCCs in India.

Role Overview

As IT Manager, you will design and run internal IT for the India office — laptops, SaaS tooling, network, and security — working directly with the founding team.

Key Responsibilities

IT Operations & Infrastructure

• Own the day-to-day performance of servers, networks, endpoints, and cloud workloads
• Set and track SLAs for incident response, change management, and uptime
• Manage the IT budget, licensing renewals, and hardware refresh cycles

Team & Vendor Management

• Lead and mentor a team of support, network, and systems engineers
• Negotiate and manage contracts with ISPs, cloud providers, and hardware vendors
• Drive security posture — patching cadence, access reviews, and audit readiness

Ideal Candidate Profile

• 6 to 10 years in IT operations or infrastructure, including 2 years leading a team
• Hands-on grounding in networks, Windows/Linux server administration, and at least one major cloud platform
• Comfortable owning a budget and justifying spend to non-technical stakeholders
• Clear written and spoken English and a reliable remote-work setup

Preferred Qualifications

• ITIL Foundation certification or equivalent process exposure
• Experience with an ITSM tool (ServiceNow, Freshservice, or similar) and endpoint management platforms

What We Offer

• A genuine build-from-zero mandate with direct founder access
• Remote-friendly, pan-India hiring with long-term placement
• Say in every SaaS tool and security control the team adopts

Hiring Process

HR Screening → Assignment → Founding Team Round → Culture Fit

One application here also puts you in the pool for the ops and platform hires the India office makes next.