Claim processing
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Job profile: CRM helpdesk.
Resolve customer queries on policy coverage and health claim processes
Facilitate to drive claims app for submission and tracking of claims by employees
Respond to employee calls and emails as a direct SPOC allocated to specific corporates
Coordinate with internal claims units at IL to ensure seamless cashless and priority processing.
Stay up-to-date with health insurance regulations and policies to ensure accurate information and adherence to industry standards.
Maintain the confidentiality of sensitive data and adhere to data protection guidelines.
Good English communication is compulsory
Company: ICICI Lombard.
1 to 2 years of experience in Health Insurance Industry.
Qualification: Graduation.
Begumpet, Hyderabad
