Aadarsh

Delivered IT and network support to users Handled incoming support calls and resolved issues Troubleshot system and connectivity problems

CRM - Pratap technocrats

(2021-01 - 2021-12)

• Delivered IT and network support to users
• Handled incoming support calls and resolved issues
• Troubleshot system and connectivity problems
• Maintained support logs and ensured smooth operations
• Ensured high customer satisfaction through effective communication and quality support

Sales excative - Beagle laser

(2022-01 - 2023-12)

• Maintained records of leads, sales activities, and customer interactions
• Coordinated with internal teams to ensure smooth order processing and delivery
• Achieved monthly and quarterly sales targets consistently
• Managed inbound and outbound calls to generate and convert leads
• Handled client communication and product explanation
• Maintained follow-ups and strong customer relationships
• Handled sales of aesthetic and dermatology devices (e.g., laser hair removal machines)
• Explained product features, benefits, and usage to clinics and customers

Counselor and floor manager - Sakhiya skin clinic

(2024-01 - 2025-12)

• Provided consultation to patients regarding skin and aesthetic treatments, explaining procedures, benefits, and pricing
• Assisted patients in selecting suitable treatments based on their needs and concerns
• Generated and converted leads into confirmed treatments through effective counseling and communication
• Achieved monthly sales targets and contributed to clinic revenue growth
• Managed end-to-end patient journey from inquiry to treatment completion
• Maintained strong follow-ups with patients to ensure high conversion and satisfaction
• Handled appointment scheduling and ensured smooth patient flow in the clinic
• Managed inventory of products and ensured availability of required stock
• Acted as Floor Manager, overseeing daily operations and coordinating with staff
• Ensured high levels of customer satisfaction through professional service and support
• Maintained records of patient interactions, treatments, and sales pipeline

Customer Relationship Executive (CRE) - Sudhati Fashion

(2025-06)

Worked as Customer Relationship Executive (CRE), managing end-to-end customer communication

• Handled customer queries and provided timely and effective resolutions
• Managed escalations and ensured quick closure of customer issues
• Coordinated with logistics team to track orders, deliveries, and dispatch status
• Ensured smooth execution of logistics operations and timely delivery updates
• Maintained strong follow-ups with customers to improve satisfaction and retention
• Updated and managed customer data in CRM system
• Acted as a bridge between customers and internal teams for issue resolution
• Maintained records of queries, complaints, and resolutions for reporting

Bachelor - English - Y.C.M.V. NASHIK (2019-01 - 2021-12)

12th - Science - S.P.D.M.COLLAGE (2016-01 - 2018-12)