Aamir Munshi

Retail and Sales Leadership professional with 17+ years of experience spanning optical retail, store operations, territory management, business development and consultative sales. Strong hands-on background in eyewear retail, customer acquisition, team leadership, merchandising, inventory, optical-service coordination, key-account management and revenue growth. Experienced in driving walk-ins, conversion, average ticket value, upselling/cross-selling and territory expansion.

Combines frontline retail execution with structured sales management, CRM discipline and commercial analytics.

Program Advisor at Emeritus (2025-10 – Present)

• Managed consultative sales cycles for premium executive-education solutions, from discovery and qualification through closure.
• Owned revenue and enrollment targets through disciplined pipeline management, follow-ups, objection handling and value-based selling.
• Built relationships with senior professionals and decision-makers across multiple industries.

Senior Admissions Counselor at upGrad Education Pvt. Ltd. (2022-03 – 2025-10)

• Managed end-to-end consultative sales cycles including lead qualification, discovery, solution positioning, negotiation and closure.
• Owned weekly enrollment, revenue and collection targets while maintaining structured CRM and pipeline records.
• Improved customer conversion through systematic follow-up, objection handling, upselling and value communication.

National Sales Leadership at Pegasus Consulting Pvt. Ltd. (2021-06 – 2022-02)

• Led national sales execution, target setting, team coaching and revenue-growth initiatives.
• Developed new-business, market-entry, upselling and cross-selling strategies.
• Managed forecasting, budgeting, performance analysis and sales-process improvement.

Sales / Team Performance at WhiteHat Education Technology Pvt. Ltd. (2020-10 – 2021-05)

• Managed prospect conversations after demonstrations and nurtured opportunities through the sales funnel.
• Delivered against demanding targets through structured follow-up and multi-channel communication.
• Tracked conversion and revenue metrics to support sales-strategy and team-performance improvements.

Sales Leadership / Territory Management at Gangar Opticians Pvt. Ltd. (2014-04 – 2019-11)

• Led sales professionals across territories to achieve revenue, sales and market-share objectives in optical retail.
• Identified territory-expansion and market-penetration opportunities through regular market assessment.
• Managed relationships with accounts, optometrists and optical retailers and supported promotional initiatives.
• Recruited, trained, coached and evaluated sales professionals while managing performance and execution.
• Handled sales operations, order fulfilment, inventory, logistics coordination and performance reporting.

Store Operations / Sales Management at Titan Company Limited (2010-04 – 2014-04)

• Managed store sales, customer experience, merchandising, inventory, staffing and day-to-day retail operations.
• Recruited and trained sales teams, drove upselling/cross-selling and monitored performance against targets.
• Managed store budgets, expenses and cost-control initiatives while coordinating optical services with optometrists.

Mobile Sales Team Management at Essar Telecom Retail Limited (2008-01 – 2008-02)

• Led mobile sales teams through coaching and product training while managing customer service, inventory and sales reporting.

Brand Promotion / Sales at Sony Ericsson (2007-05 – 2007-12)

• Supported product launches, demonstrations and retail activations while driving customer engagement and brand visibility.

Bachelor of Commerce in Commerce – Kalinga University