Aanchal Singh Baghel

Aspirant seeking a challenging role in the banking sector to leverage strong analytical and problem-solving skills. Driven to contribute to achieving organizational goals through dedicated performance and continuous learning within the banking environment. Eager to apply a proactive approach to financial analysis and customer service, while committed to exceeding expectations and fostering a collaborative team environment.

Dedicated to mastering banking operations and contributing to the overall success of the institution.

Customer Care Executive (CCE) at MUTHOOT FINANCE LTD (2024-07 – Present)

• Managed customer service and sales, including Gold Loan pitching and cross-selling financial products.
• Performed Customer Relationship Management (CRM), lead generation, and follow-up.
• Handled operations and compliance: KYC verification, documentation, data entry, and record maintenance.
• Ensured adherence to compliance guidelines and effective customer data management.
• Operated dialer software for customer outreach.

MBA in Finance – Uttaranchal University Dehradun

M.Com – Maharaja Sayajirao University of Baroda

B.Com in Banking and Insurance – Maharaja Sayajirao University of Baroda

HSC – Silver Oak School Manjalpur

SSC – Baroda High School Danteshwar