Aaroh Agrawal

Proactive Fund Accounting and Financial Operations professional with strong expertise in reconciliations, investment operations, middle-office controls, and investor servicing across global financial institutions. Proven track record in managing high-volume US retirement and segregated accounts, resolving complex reconciliation breaks, and ensuring risk-controlled fund operations with 100% SLA and compliance adherence. Trusted to independently handle account sign-offs, global escalations, process migrations, and operational issue resolution while working closely with cross-functional teams across Pune, Manchester, and Poland.

Strong focus on fund accounting workflows, exception management, break resolution, investor reporting, and operational risk mitigation that improves accuracy, efficiency, and business continuity.

Analyst - BNY - Pune

(2021-08 - 2025-12)

• Managed end-to-end processing, reconciliation, review, and final sign-off of 80+ US retirement trust and segregated accounts monthly, ensuring 100% compliance with internal SLAs, audit standards, and regulatory controls.
• Independently authorized and signed off error-free accounts after detailed validation, serving as a trusted control point for high-risk account closures and exception management across fund operations.
• Resolved complex reconciliation breaks across cash, positions, and investor records by coordinating with Pune Proof Team, Manchester Proof Team, and Poland operations teams, improving turnaround time and reducing recurring exceptions by strengthening root-cause resolution.
• Performed account testing, validation, and issue resolution on the GRX platform in collaboration with technical and operations teams, improving process accuracy and minimizing operational and reconciliation risk.
• Acted as a key escalation SPOC for complex reconciliation issues, urgent operational queries, and high-priority account exceptions, improving stakeholder confidence and service quality across global teams.
• Supported peak-volume periods by managing additional account loads without SLA breaches, ensuring uninterrupted operational continuity and maintaining strong team productivity during high-volume cycles.
• Strengthened audit readiness by maintaining high validation standards and ensuring all accounts were reviewed with complete operational accuracy before final authorization.

IR Data Processor - Citco Group Services India LLP - Pune

(2020-03 - 2021-05)

• Processed 100+ hedge fund investment transactions weekly including subscriptions, redemptions, transfers, and switches, ensuring accuracy, compliance, and timely execution across investor servicing operations.
• Served as the primary escalation point for Investment Managers, investors, and fund accounting teams, resolving complex transaction discrepancies, urgent investor queries, and operational exceptions with high accuracy and minimal delays.
• Managed end-to-end investor statement generation and timely distribution while maintaining strict confidentiality, data integrity, and regulatory compliance across sensitive investor reporting processes.
• Collaborated with the Center of Excellence (COE) to troubleshoot operational issues, reduce manual intervention, and improve workflow efficiency across investment operations and fund servicing functions.
• Led a critical migration project involving processes equivalent to 15 FTEs from the onshore team, ensuring seamless knowledge transfer, zero business disruption, and successful transition of operations within delivery timelines.
• Identified recurring operational gaps and supported stronger control mechanisms, improving process stability and reducing repeat escalations across fund accounting workflows.

PGDM - Finance - Pune Institute of Business Management (2020)

B.Com - Finance - Rajasthan University (2017)