
Senior Quality Coach - Medical Scribing
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Dynamic Healthcare quality leader with an MBA in Hospital Administration and 8+ years of experience in clinical documentation, training, and quality assurance. Currently focused on AI-driven medical scribing transitions, including prompt refinement and auditing to improve the accuracy of AI-generated clinical notes. Proven track record of scaling operations across 90+ providers, optimizing documentation quality (95%+ accuracy) in live as well as AI-integrated scribing, and reducing manual intervention through strategic AI implementation.
Known for working cross-functionally with operations, data science, and implementation teams to translate feedback into measurable improvements and drive high-performing, scalable workflows.
Senior Quality Coach at ScribeEMR Systems (2023-03 – Present)
Medical Scribe Trainer at DeliverHealth Solutions (2021-10 – 2023-03)
Augmedix Training Specialist / Process Associate at IDS Infotech Ltd. (2017-05 – 2021-09)
MBA in Hospital Administration – ICFAI University (2018 – 2020)
B.Sc. in Biotechnology (Honors) – Lovely Professional University (2014 – 2017)
Administrative Internship in HR, Admin, and Lab Medicine – Fortis Hospital Mohali (2020-09 – 2021-02)