Abdul Hanan Padiyath

BA Economics graduate with strong analytical, communication, and customer service skills. Experienced in handling customer interactions, billing operations, and daily retail activities in fast-paced environments. Completed a research-based academic project analyzing the economic performance of solar energy systems using primary data. Currently self-learning Microsoft Excel for data analytics and seeking opportunities to build a career in data analytics and business operations.

Customer Service Associate - Reliance Retail Smart Point - Koottanad

(2024-05 - 2024-11)

• Handled billing and payment transactions accurately in a fast-paced retail environment.
• Served and assisted more than 100 customers daily with product queries and support.
• Maintained smooth store operations through effective communication and teamwork.
• Developed customer handling, problem-solving, and operational skills.

Customer Service Associate (CSA) - Nexose Hypermarket - Perumbilavu

(2026-04)

• Supporting daily customer service and retail operations.
• Handled billing activities and assisted customers with inquiries and purchases.
• Maintained accuracy and professionalism during high customer traffic periods.

BA - Economics - Sree Keralavarma College (2023 - 2026)