Abdullah .

Client support executive with expertise in client management and effective communication. Proven ability to build strong relationships, ensuring high service quality and satisfaction.

Client Support Executive at MONARCH HOMEWARES (2025-05 – Present)

• Built and maintained strong client relationships as the primary point of contact for inquiries and support.
• Presented company products and services to clients, tailoring solutions to meet specific business needs and drive engagement.
• Provided regular updates on running and completed orders, ensuring transparency and client satisfaction.
• Collected and analyzed client feedback to enhance service quality and reinforce long-term partnerships.
• Collaborated with internal teams to align client requirements with production and delivery schedules.

Operations Supervisor at MONARCH HOMEWARES (2024-05 – 2025-04)

• Managed labor operations, overseeing attendance tracking and conducting performance evaluations to support team development.
• Streamlined workflow practices to enhance production efficiency and maintain quality standards.
• Monitored manufacturing processes from raw material procurement to product delivery, ensuring compliance with quality standards.
• Collaborated with suppliers to guide project progress and ensure timely achievement of milestones.
• Handled communications with merchants on order statuses and shipping schedules.

Bachelor of Commerce in BCom – Aligarh Muslim University (2026)

Higher Secondary Education in Commerce – Sayyid Hamid Senior Secondary School, AMU (2023)

High School Diploma – Bonne Anne Public School (2021)