Abhi Sindal
Dynamic sales leader with a proven track record at Excitel Broadband, excelling in customer retention and acquisition.
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About
Dynamic sales leader with a proven track record at Excitel Broadband, excelling in customer retention and acquisition. Skilled in data-driven decision making and team performance monitoring, I drive results through effective communication and relationship building, ensuring high customer satisfaction and achieving ambitious revenue targets.
Experience
Winback Team Leader - Excitel Broadband
(2025-01)
- Lead customer retention and winback sales initiatives.
- Ensure achievement of monthly revenue and acquisition targets.
- Supervise field sales agents and monitor performance metrics.
Agent, CAF Sales - Excitel Broadband
(2021-01 - 2025-01)
- Drove new sales through direct interaction and targeted field marketing initiatives.
- Cultivated strong customer relationships to ensure high service satisfaction.
- Streamlined customer onboarding and documentation processes to enhance efficiency.
Owner - Sindal Fusion Café
(2014-01 - 2019-01)
- Managed café operations, coordinating staffing and vendor relationships to ensure smooth service delivery.
- Oversaw procurement and budgeting, maintaining daily financial operations to support financial health.
- Ensured compliance with quality standards in food preparation and customer service, enhancing customer satisfaction.
Crew Member - DO & CO International Catering
(2012-01 - 2013-01)
- Delivered premium catering services, enhancing guest experience during Formula 1 Grand Prix events.
- Coordinated with international teams to ensure seamless execution of large-scale events.
- Prepared and packaged food items for international airline catering services.
- Maintained high standards of cleanliness and organization in food preparation areas.
- Collaborated with team members to ensure timely meal service delivery.
Crew Member - Holiday Inn Kuala Lumpur
(2012-01 - 2012-05)
- Gained hands-on experience in Food & Beverage operations.
- Assisted in buffet setups, restaurant operations, and guest handling.
- Participated in Food Safety Management System audit programs.
Crew Member - Hyatt Regency New Delhi
(2010-01 - 2010-03)
- Assisted in professional F&B service operations.
Education
Bachelor of Hotel Management & Catering Technology - Hotel Management & Catering Technology - Banarsidas Chandiwala Institute of Hotel Management & Catering Technology (2013-01)
Higher Secondary XII Commerce with Math - Commerce with Math - New Delhi (2009-01)
Senior Secondary - New Delhi (2007-01)
