Abhijeet Pawar

Results driven Online Business Manager and Digital Operations Professional with 2+ years of hands-on experience managing end-to-end business operations across e-commerce platforms and cross-functional workflows. Built 15+ SOPs in Notion and Monday.com, reducing task execution time by 40% and achieving 100% on-time delivery over 2+ years. Hands-on expertise in HubSpot, Zoho CRM, Shopify, Zapier, Make, Google Sheets dashboards, and AI productivity tools.

Skilled in KPI tracking infrastructure, CRM pipeline management, workflow automation, and data-driven operational reporting. Remote-ready with a fully equipped home setup and strong async communication systems consistently delivering high-performance results without supervision.

Digital Operations Manager / Online Business Manager / Operations Lead at Lavafossil (Independent E-commerce Venture) (2023-08 – Present)

Directed end-to-end digital business operations across e-commerce, CRM, content, and workflow systems building scalable processes that reduced execution time by 40% and sustained 100% on-time delivery.

• Engineered 15+ SOPs and standard workflow documentation in Notion, reducing average task execution time by 40% and enabling consistent cross-team performance without supervisor dependency.
• Directed daily business operations and administrative workflows across a digital brand, maintaining a 100% on-time task completion rate over 2+ years using Monday.com and Notion for task tracking and accountability.
• Led continuous process improvement initiatives - identified 10+ operational bottlenecks, implemented structured solutions, and tracked KPIs via Google Sheets dashboards to measure and report performance gains.
• Managed end-to-end Shopify e-commerce operations - including product listing creation, catalogue SEO optimization, and multi-SKU inventory coordination - reducing listing errors and improving product discoverability across platforms.
• Optimized e-commerce operations across Shopify, Amazon Seller Central, and Flipkart Seller Hub - improving listing accuracy, reducing RTO incidents, and ensuring consistent operational performance across all marketplace channels.
• Administered HubSpot and Zoho CRM pipelines - managing lead data, contact records, and follow-up workflows - while building Google Sheets reporting dashboards that delivered weekly operational visibility to leadership.
• Built Google Sheets-based KPI tracking infrastructure from scratch, consolidating data previously spread across 4+ sources and cutting decision-making lag with real-time operational visibility for leadership.
• Automated repetitive administrative workflows using AI productivity tools and Notion automations, eliminating an estimated 5+ hours of manual work per week and reallocating team capacity to high-impact operational priorities.
• Orchestrated cross-functional project timelines across content, marketing, and operations teams using Monday.com - resolving priority conflicts and dependency blocks to maintain zero-delay delivery on all recurring workflows.
• Built and maintained content calendars in Notion for a consistent publishing cadence across social and digital channels - coordinating with 3+ stakeholders to achieve on-schedule content delivery every month without delays.

Bachelor of Business Administration in BBA - Chhatrapati Shivaji Maharaj University - Panvel (2023 - 2026)