Abhijit Roy

Seasoned and performance-driven corporate services leader with over 25 years of extensive experience in Administration, Real Estate, Facilities Management, Project Execution, Procurement, Travel & Transport Operations, Compliance, and Corporate Governance. Proven expertise in driving operational excellence, optimizing costs, and leading multilocation administrative portfolios for large-scale organizations across BFSI, IT/ITES, Telecom, and Media sectors. Comprehensive exposure to the entire administrative spectrum — including premises strategy, space management, real estate acquisition, project execution, facilities operations, vendor management, safety and security, and stakeholder engagement.

Known for delivering seamless operational transitions, developing governance frameworks, and leading diverse teams with a focus on integrity, compliance, and efficiency. Recognized for strong strategic vision, organizational leadership, and ability to align administrative operations with business goals while ensuring employee well-being, risk mitigation, and service quality across 24x7 multi-location environments.

DVP – Head Administration and Facilities at Baroda Global Shared Services Limited (wholly-owned subsidiary of Bank of Baroda) (2022-08 – Present)

• Spearheading administration and facility management across corporate, zonal, and regional offices PAN India for BGSSL, with more than 4500 employees.
• Formulated location and premises strategy aligned with bank business plans, ensuring seamless site onboarding and compliance readiness.
• Leading real estate acquisition, fit-out execution, vendor finalization, and project delivery with adherence to RFP norms and audit governance.
• Developing comprehensive SOP for Administration services with TAT and approval mechanism.
• Driving operational excellence through process standardization, SLA-based vendor management, and cost efficiency initiatives.
• Ensuring compliance with RBI and internal audit mandates, while managing stakeholder relationships with Bank of Baroda and business unit heads.

Head Operations at Workplace Facility Services (2018-02 – 2022-08)

• Directed end-to-end facilities and infrastructure management for client sites across North India, ensuring operational continuity and service excellence.
• Implemented CAM audits, manpower and process optimization, and energy-saving initiatives enhancing efficiency and cost control.
• Delivered consultancy on facilities modernization, preventive maintenance, and lifecycle management for commercial properties.
• Managed account P&L and collaborated with leadership for business expansion and client retention.

Head Administration India (Contract Role) at Bharti Infratel Limited (Through Randstad) (2019-02 – 2019-06)

• Led administration and facility operations across zonal, circle, and head offices PAN India.
• Standardized policies and governance during the Bharti Infratel–Indus merger preparation.
• Managed real estate identification, space optimization, and documentation for merger consolidation.

AVP – Head Workplace India at XL Catlin (now AXA) (2016-02 – 2018-02)

• Headed workplace and facilities operations for 2500+ employees across Gurugram, Bengaluru, and Mumbai global service centers.
• Core member of India Management Committee; directly reported to global leadership at Stamford, US.
• Delivered 2.5Lakhs SFT Gurugram consolidation project under budget, achieving 10% savings via negotiation and efficiency measures.
• Implemented multi-vendor transport model with 20% operational savings and enhanced commuter safety.
• Developed governance frameworks for global policy implementation and local process alignment.

Senior Manager – Administration at Aricent Technologies (Holdings) Ltd. (now Capgemini) (2009-04 – 2016-02)

• Managed 11 facilities in Gurugram covering over 1 million sq. ft. and 5000+ employees, ensuring smooth operations and EHS compliance.
• Executed large-scale movement and consolidation project of 5Lakhs SFT for 5000+ employees and 25,000 assets between SEZ and STPI units.
• Implemented ISO 14001, OHSAS 18001, and ISO 27001 standards for certified and non-certified facilities.
• Achieved 6.8% savings through optimized procurement and CT3 interstate fuel management.
• Setup and maintenance of 1.5Lakhs SFT of Testing Labs for BTSs & BSCs. Design and installation of Sewage treatment plants.
• Recipient of multiple Excellence Awards for leadership and facility management innovation.

Associate Manager – Administration at Nucleus Software Exports Ltd. (2007-06 – 2009-04)

• Managed administration and facilities of 2 lakh sq. ft. campus housing 1800+ employees across NCR and guest house management.
• Delivered Tower A project completion and successful employee movement within stipulated timelines.
• Successfully organized multiple events within budget constraints and under stringent timelines.
• Implemented cost-saving measures in lighting, energy optimization, and sustainability initiatives.

Facility Manager at Computer Science Corporation (Through Johnson Controls) (2005-03 – 2007-06)

• Managed 2.3 lakh sq. ft. facility for CSC, ensuring 100% uptime and compliance for critical operations.
• Managed multi shift and multi location operations efficiently with optimization of resources.
• Led space management, renovation projects, and preventive maintenance with zero downtime.
• Recipient of awards for cost saving initiates and uptime compliance.

Assistant Manager – Utilities at The Hindustan Times Ltd. (2000-06 – 2005-03)

• Handled administration and utilities across 17-floor corporate HQ of more than 5 lakhs SFT, printing press operations and corporate residential housing management.
• Introduced operational checklists and process frameworks to streamline maintenance and safety compliance.
• Trained in Six Sigma methodology and operational excellence awareness.

MBA in HR & IT – Swami Vivekananda Subharti University

Bachelor of Arts – Calorx Teachers' University (Now Sabarmati University)