SSC Planner - APJ Print Planning at Quess (2024-10 – Present)
- Prepare monthly requisition plans for consumer print supplies across APJ regions
- Forecast inventory levels and ensure optimal stock availability across countries
- Develop 6-month binding forecasts based on consumption trends
- Monitor backorders and ensure timely replenishment within defined TAT
- Collaborate with country stakeholders to ensure smooth supply fulfillment
- Raise and track purchase orders to ensure timely delivery
- Maintain and update part master data including new product introduction and end-of-life removal
- Analyze run rate and consumption patterns for planning accuracy
- Document workflows and standard operating procedures
- Hands-on experience working with SAP, especially using T-codes like MB52 and MB5B for inventory analysis, ME23N for tracking purchase orders, and VA03/VL03N for monitoring customer orders and deliveries. I extensively use these to ensure accurate stock planning, demand-supply alignment, and smooth supply chain operations.
Planning and Forecasting at APJ (2023-05 – 2024-10)
- Managed planning and forecasting for PHA & Non-PHA parts based on inventory and demand
- Analyzed consumption trends and provided insights into quality teams
- Performed end-to-end order tracking and communication
- Coordinated with regional teams to manage demand-supply fluctuations
- Consolidated SQTS data and performed quality checks and validation
- Generated reports including CISS, CTSS, and consumption metrics
- Tracked PO orders and maintained pricing and part details
- Maintained weekly dashboards for open cases, TAT, and customer feedback
Senior Analyst - Quality at Archwell Operations India (2022-01 – 2022-11)
- Prepared orders to deliver excellent presentations and quality standards. Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Maintained clean, safe working environments to eliminate accident risks. Coordinated fast, accurate clerical work for forms, files, and general data entry. Conducted employee training to advance skills and learn new procedures.
Senior Analyst - Quality at Firstsource Solutions Limited (2019-09 – 2022-01)
- Utilized data to build analytics, identifying issues and providing pragmatic solutions. Utilized to create reports, ensuring complex information was simplified appropriately. Planned and executed feasibility studies to improve integrity of proposed action. Monitored system performance to identify weaknesses, bottlenecks, and inefficiencies.
Process Associate at Flatworld Mortgage Processing Pvt Ltd (2016-06 – 2019-09)
- Helped to outline Quality Assurance (QA) procedures for consistency and accuracy. Provide support to loan officers and On-shore teams by ensuring the timely, judicious, and accurate processing of mortgages pricing
- Recognized for solving number of queries from the client and team members and provided end solution
Underwriter at Ocwen Financial Solution Private Limited (2014-02 – 2016-06)
- Comprehensive knowledge of underwriting guidelines and restrictions for conventional and government-insured loan programs
- Skills: Lending & Underwriting Guidelines, Credit & Income Analysis, Risk Assessment, Cash-Flow Analysis
- Balanced the need for loan-volume growth with the equally important necessity of optimum underwriting quality
- Processed challenging loan application (e.g., First-time borrowers, Self-employed applicants, and borrowers with problematic credit histories.)
