Can I return an order after 30 days?$30 Day Returns
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+1-833-546-(7612) (CA or US) If you’re wondering beyond the basic rule,+1-833-546-(7612) (CA or US) here’s a more detailed look at Sephora’s $30 Day Returns policy and what happens after that window:+1-833-546-(7612) (CA or US)
What happens after 30 days?
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Online vs in-store returns
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