Abhishek Deep

IT Support professional with over 2 years of experience helping employees with computer problems, setting up systems, and keeping office networks running smoothly. Known for solving issues quickly and working well with both technical and non-technical teams.

IT Support Engineer - InSpace Company - Indore

• Helped all office staff with computer and laptop problems on a daily basis
• Created and managed staff login accounts and reset passwords when needed
• Received and resolved support requests; made sure issues were fixed on time
• Set up and fixed email accounts for staff using Microsoft Outlook
• Installed and set up Windows on desktops and laptops
• Fixed hardware problems with computers, printers, and office equipment
• Repaired laptops by replacing screens, keyboards, hard drives, and RAM
• Fixed internet and network connection issues across the office
• Kept records of IT equipment and support work

Computer & Network Support Engineer - Arihant Capital Markets Ltd.

(2023-06 - 2024-03)

• Provided day-to-day computer support for hardware and software problems
• Managed staff login accounts and handled password resets
• Set up Microsoft Outlook email for more than 50 staff members
• Logged and tracked all support requests; kept the IT equipment list up to date
• Installed and maintained Windows and Linux computers
• Looked after desktops, printers, and network equipment
• Helped configure network devices and assisted with basic server work
• Worked with outside vendors for hardware repairs and replacements

Hardware & Networking Field Technician - Tikona Digital Networks

(2023-06)

• Visited customer locations to install internet connections and equipment
• Fixed network and signal problems at customer sites
• Set up routers, switches, and wireless access points
• Laid and connected network cables at offices and buildings
• Repaired laptops and desktops — screens, keyboards, hard drives, and RAM
• Set up email accounts and fixed email problems for customers
• Reported urgent network faults to the central operations team for fast action

Hardware & Networking Course - IANT Institute

Bachelor of Arts - Sundar Lal Sharma University

Diploma in Computer Applications - DCA - Dr. C.V.R. University

12th & 10th Standard - CGSOS Board